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Mercedes-Benz of Tampa
Tampa, FL
3,418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2016
Exceptional Sales/Lease Experience ! I've purchased many cars over the years and Shedrick Payne is the most professional salesman I've ever had the pleasure of working with. He responded I've purchased many cars over the years and Shedrick Payne is the most professional salesman I've ever had the pleasure of working with. He responded immediately to my internet inquiry. He was attentive to every details of what I wanted and made sure he found me the perfect car. He promised he'd make the process easy and painless and that's exactly what he did. The final price was exactly as negotiated - no pressure, no going back and forth, no last minute surprises or games. Shedrick and his team went above and beyond what other dealership do. It was a such a positive experience in every way. My husband and I actually had a great time purchasing our new vehicle at Mercedes-Benz of Tampa. Thanks Shedrick! More
by leader4029
Verified CustomerEmployees Worked With
Shedrick Payne, Chris Cooprider
Helpful August 31, 2016
Everything went very well I bought a used Corvette and had it shipped to me in Indiana and it all went well. It was odd buying a car I had not seen in person but now I have the I bought a used Corvette and had it shipped to me in Indiana and it all went well. It was odd buying a car I had not seen in person but now I have the car and all is well. More
by chughesin
Employees Worked With
Chad Close
August 31, 2016
Great Serice Associate, Not So Great Timing Experience I purchased my 2014 Mercedes from Lokey in Clearwater and have historically had it serviced there. I recently had my auxiliary battery malfunction an I purchased my 2014 Mercedes from Lokey in Clearwater and have historically had it serviced there. I recently had my auxiliary battery malfunction and called Lokey about it, they said it was a simple battery swap out and would not take long. Given that my car is still under warranty and the Tampa dealership is much closer, I opted to take my car there for this service. When I arrived Mr. Net was very professional and courteous. He said my service time would be about an hour. I went to the lounge to wait. I notice several people come in after me, all of whom left when they were called back by their service associates, obviously their car servicing was complete, even though I was there first. At the 1 1/2 hour mark, I went back to speak with Mr. Net about the timing. He was not there and I was told by another associate that my car was being washed. At the 2 hr mark Mr. Net came to find me, my car servicing was complete. My overall service experience was not great. It was irritating seeing people come in after me (by the way I did have an appointment) and leave long before me, especially since my service issue was by everyone's account so easy...swapping out a battery,. I could not help but think that maybe I was put at the bottom of the line because I did not buy my car from this dealership, but from a competitor. In any case it is doubtful I will return to Tampa for servicing as Lokey's customer service has proven, to me at least, to be much better. Sincerely, Manuel Calzon III More
by MANNYCALZON
Employees Worked With
Bob Net
August 31, 2016
Excellent Purchased a quality used car Ford Fusion SEL, fully loaded. The finance department got me the best rate and affordable car payment. I will always co Purchased a quality used car Ford Fusion SEL, fully loaded. The finance department got me the best rate and affordable car payment. I will always come here when looking for a car. Thank you all More
by LJB7020
Employees Worked With
Jordan Ritter, Angelo Panico
August 31, 2016
Awesome I bring my fleet vans in every time to Rick Greene. He is amazing how fast him and his team get me back on the road right away . He takes away all my I bring my fleet vans in every time to Rick Greene. He is amazing how fast him and his team get me back on the road right away . He takes away all my problems and fixes my issues right away no matter what !! he goes the extra mile every time . Thank you More
by EMAILMIKEBUENO
Employees Worked With
Rick Greene
August 31, 2016
Best Service Experience All needs are care for. They go above and beyond to make sure we are satisfied. Based on the experience my kids also purchased from them. For se All needs are care for. They go above and beyond to make sure we are satisfied. Based on the experience my kids also purchased from them. For service, Bob always takes care of us. We value his recommendation. More
by HAKIMNINAK
Employees Worked With
Bob Net, Vito Bosco
August 30, 2016
Consistently Great Service Efficient - Cordial - Honest. Came in for a minor repair and the service was performed in a timely manner. The waiting area is very pleasant and I w Efficient - Cordial - Honest. Came in for a minor repair and the service was performed in a timely manner. The waiting area is very pleasant and I was able to work using their wifi and drinking a complimentary coffee. More
by ESPCUSA
Employees Worked With
Rick Greene
August 30, 2016
Totally Satisfied I am completely satisfied with the service as well as the communication I received during my recent trip to the service department. David Vaughn is e I am completely satisfied with the service as well as the communication I received during my recent trip to the service department. David Vaughn is excellent! I would recommend without reservation Mercedes Benz of Tampa Service Department. More
by SMW4755
Employees Worked With
David Vaughan
August 30, 2016
Flat Tire They replaced my flat tire with a Brand New within 1 hour. Since I had the tire package, there was not cost involved. I was in and out within 1 hour. They replaced my flat tire with a Brand New within 1 hour. Since I had the tire package, there was not cost involved. I was in and out within 1 hour. More
by NIKIPATEL52
Employees Worked With
Rick Greene
August 30, 2016
First time doing business with this dealership This is the first time I've purchased a vehicle from Mercedes-Benz of Tampa. They made the experience a very smooth one. Every team member was profess This is the first time I've purchased a vehicle from Mercedes-Benz of Tampa. They made the experience a very smooth one. Every team member was professional, helpful and courteous. Bruno was great to work with and I will definitely recommend him to others. I am a very satisfied customer. More
by Carletta Clyatt
Employees Worked With
Bruno Santelli
