Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Mercedes-Benz of Temecula - Service Center

4.6

586 Lifetime Service Reviews

40910 County Center Drive, Temecula, California 92591

586 Reviews of Mercedes-Benz of Temecula - Service Center

Sort by
June 04, 2020

"Sam took really good care of me when I came to bring my..."

- PEARLVHOMES

Sam took really good care of me when I came to bring my car in for service. My appointment was at 845 and I was greeted with a smile when I pulled up to the service drive. My rental car was ready and I didn’t have to wait to speak with my service advisor Sam who always knows that I am have limited time. I will always recommend Mercedes-Benz of Temecula and I think Cris the GM for always taking a moment to say hello and how are you doing. It really feels good when I leave because I know I will always come back and recommend this dealership to my friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2020 -

Mercedes-Benz of Temecula responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Temecula. We appreciate your business and hope to see you again soon! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

June 04, 2020

"Excellent service, family atmosphere , amazing staff..."

- DELUNAS_JONAS

Excellent service, family atmosphere , amazing staff professional, Mercedes Benz Temecula make me very comfortable while waiting for May car. Friendly people from service to sales

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear about your excellent experience here at Mercedes-Benz of Temecula. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

June 04, 2020

"Excellent service and facility"

- gsls

I recently had my Sprinter serviced at Temecula MBZ and all aspects of it were handled professionally. I really appreciated there effort especially after dealing with an inferior MBZ dealership in Riverside. I urge everyone to drive a little further and bring you business to Temecula MBZ.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2020 -

Mercedes-Benz of Temecula responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 31, 2020

"Elizabeth was excellent...sensitive to time and just..."

- johnkeonitoma

Elizabeth was excellent...sensitive to time and just handled everything professionally...she was fully aware of knowing what need to be done before I got there...nice addition!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 31, 2020 -

Mercedes-Benz of Temecula responded

Thank you, John, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 28, 2020

"haslle free, drop off, go home or go to work, pick up car"

- avicc

Hassle free, drop off, go home or go to work, wait for their call of completion, shuttle will pick you up from your home and you get your immaculate clean car, drive it home whistling!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 29, 2020 -

Mercedes-Benz of Temecula responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 26, 2020

"World class service! Technician did an excellent job..."

- SMOORE17

World class service! Technician did an excellent job identifying my main concern and correcting the issues. He was also able to give advise on upcoming things that may present an issue

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 27, 2020 -

Mercedes-Benz of Temecula responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 25, 2020

"Reza Nejad was GREAT!He is an exemplary representative..."

- mmygrants01

Reza Nejad was GREAT! He is an exemplary representative of EXCELLENT Mercedes Benz customer service! I'm a very satisfied customer and will definitely recommend to others!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 26, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your comments with Reza, and we hope to see you again! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 22, 2020

"I am very satisfied on my service, very helpful, good..."

- DELUNAS_JONAS

I am very satisfied on my service, very helpful, good customer service team, very nice people, excellent communication, showing good hospitality over all I am very please, thank you Mercedes-Benz Temecula kept a great job!👍well done👍👍👍

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 24, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

"Mercedes Benz of Temecula always comes through and takes..."

- ansgallina

Mercedes Benz of Temecula always comes through and takes excellent care of my 2 cars I bought from them a year ago. The customer service and friendliness of the staff makes me feel like family, in fact I am told I am one of there family. Thank you Elizabeth Celiceo for helping me out with the service and repair, and Ron Alsobrooks for getting me the rental, you both are awesome. God bless you all through this covid-19 hoax!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Alsobrooks- five star service
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elizabeth and Ron here at Mercedes-Benz of Temecula. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

"Reza was Excellent. He helped me a lot. Could not have..."

- FISRTLADY.CO

Reza was Excellent. He helped me a lot. Could not have afforded the service without his help. Merz Benz of Temecula is the best. Will definitely recommend to others.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your business and for this review. We're happy to hear Reza and the rest of our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

1
...
1 - 10 of 586 results