"Jose was pleasant and responsive. Appt was easy to make..."
Jose was pleasant and responsive. Appt was easy to make and Jose got me checked in and on my way quickly. Sent text message when car was ready
"This is my husband and I’s second experience at Mercedes..."
This is my husband and I’s second experience at Mercedes Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer service!
"No Second Thoughts..."
At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the years: 1972 280c (my first love), 1974 450SL, 2004 S420, 2007 SL55 AMG (my true love), 2010 GLK350, 2010 E550 4matic, 2013 S550 (can't seem to let this one go), 2017 S550 Cabriolet, and my most recent (but not the last) is a 2019 3500 Sprinter (170 w/dullies)). I have had plenty of dealings with a vast array of people these many years. In some regard this puts me in a position to share my neutral observation of the store in Temecula. A store in which I have visited several times over the years - never to have been inclined to purchase anything. Yes it was a big property in the beginning, as it stands today, and yet there was something different about the energy level this time, wherein I actually almost purchased a GLS63 the same day I purchased the Sprinter.
As I went through the process (from Mark Hansen and Q Yoo, to Chris Lanza and Ari Abdolhosseini) I must say my thoughts were about the first class operation they have here (I soon learned there had been changes in ownership (it shows)) and how the level of professionalism is like none I have seen before. There was a feeling of transparency in all of my interactions with the gentlemen I mentioned and in the emails I received to date. All of which I appreciate beyond measure. Someone has done a fine job assembling a kind, courteous, polite, and knowledgeable team of professionals who represent the organization very well. Kudos to all for a superb job throughout.
Steven M. Escandon
No Second Thoughts, Inc.
San Diego, CA 92154
[I have included my contact information for anyone who needs to confirm that I really exist.]
Employees Worked With
Other Employees :
Mark Hansen, Q Yoo