Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
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403 Reviews of Mercedes-Benz of Thousand Oaks
Everything was great. Prompt, respectful, great customer service. Very friendly reps. The place was very clean and welcoming. Prompt, respectful, great customer service. Very friendly reps. The place was very clean and welcoming. More
Great buying experience with all three of the employees that I interacted with. I would recommend them and my next vehicle transaction will be through them. that I interacted with. I would recommend them and my next vehicle transaction will be through them. More
Ricky, Kian, Jerry and Jeromy are not only a pleasure to deal with, but I would trust my business to them on a repeat basis. I came out with an incredible deal on my beautiful car, and have already passed a deal with, but I would trust my business to them on a repeat basis. I came out with an incredible deal on my beautiful car, and have already passed along their information to three friends. I won't ever go with a broker again, I will deal directly with Mercedes Benz of Thousand Oaks. Ricky is amazing and stayed late to make sure I understood all the ins and outs of my car, and followed up with me the week after. Truly a lovely, knowledgeable, professional, first class guy with an amazing sense of humor. Thank you Ricky and Team!!! More
I recently leased a new Mercedes 2026 GLCe 4 matic and had an excellent experience from start to finish. Everyone I worked with, from my salesperson, Shane Azari, to General Manager, Jim Anderson, and Vin had an excellent experience from start to finish. Everyone I worked with, from my salesperson, Shane Azari, to General Manager, Jim Anderson, and Vinny Fasano in Finance, was professional, attentive, and truly made me feel well taken care of. The personal attention I received was quite impressive, and I really appreciated how smooth and pleasant they made the entire process. Thank you so much guys! More
Sydney Grolman, Thank you for taking care of the electronic issues with the backup camera and it was repaired quicker than I thought it would have taken. The check in and out was a breeze and specia electronic issues with the backup camera and it was repaired quicker than I thought it would have taken. The check in and out was a breeze and special thanks for the complimentary ride to and from my home. You folks make the whole experience pleasant. More
Viktoriia and Vinnie were an excellent sales team and I had a great experience buying a car from Mercedes Thousand Oaks. Viktoriia was knowledgeable about the car and made the whole experience a real pleas had a great experience buying a car from Mercedes Thousand Oaks. Viktoriia was knowledgeable about the car and made the whole experience a real pleasure. As a woman buy a car, I appreciated working with another woman. Vinnie was very professional and clearly explained all the docs to sign - and didn't drag out the process which was much appreciated. I believe I will be a loyal customer of Mercedes TO for years to come! More
Service is always easy to set up, timely and friendly. Shuttle is always available and the availability of a loaner is provided as soon as the need becomes clear. Brielle is efficient and communicates c Shuttle is always available and the availability of a loaner is provided as soon as the need becomes clear. Brielle is efficient and communicates clearly by text, email and voice. More


