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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
403 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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403 Reviews of Mercedes-Benz of Thousand Oaks

April 29, 2026

Everything was great. Prompt, respectful, great customer service. Very friendly reps. The place was very clean and welcoming. More

by marjan310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold, Kris don’t know our last reps name.
April 27, 2026

Great buying experience with all three of the employees that I interacted with. I would recommend them and my next vehicle transaction will be through them. More

by thompsonrobertw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabrice Monlouis
Apr 28, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hi Robert, Thank you for purchasing your vehicle through Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are thrilled to have you as part of our Swickard family.

April 18, 2026

Ricky, Kian, Jerry and Jeromy are not only a pleasure to deal with, but I would trust my business to them on a repeat basis. I came out with an incredible deal on my beautiful car, and have already passed a More

by jorwolfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Kian, Jerry, Jeromy
Apr 21, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hello, Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are thrilled to welcome you to our Swickard family. We hope you had an outstanding experience working with Ricky. Their dedication and expertise are at the heart of what makes our team proud to provide exceptional service. Your feedback about our team helps us continue to raise the bar and ensure every customer feels valued.

April 14, 2026

I recently leased a new Mercedes 2026 GLCe 4 matic and had an excellent experience from start to finish. Everyone I worked with, from my salesperson, Shane Azari, to General Manager, Jim Anderson, and Vin More

by Terrisold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Azari, Jim Anderson and Vinny Fasano
Apr 14, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hello, Thank you for purchasing your vehicle through Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are excited to have you as part of our Swickard family. Thank you so much for sharing your recent experience with us —it means a lot. If you have any questions or need help, please do not hesitate to reach out. We’re always here for you!

March 20, 2026

Efficient, friendly, and professional service from Larry. Easy purchase with great communication. Would use again. More

by Octoberprl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Mar 23, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hello, Thank you for purchasing your vehicle through Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are excited to have you as part of our Swickard family. Thank you so much for sharing your recent experience with us —it means a lot. If you have any questions or need help, please don’t hesitate to reach out. We’re always here for you!

March 16, 2026

All associates were great. Vary helpful. Did not seem pushy at all. Would recommend going there More

by jcmahaffey04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie
Mar 17, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hello, Thank you for purchasing your vehicle through Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are excited to have you as part of our Swickard family. Thank you so much for sharing your recent experience with us —it means a lot. If you have any questions or need help, please don’t hesitate to reach out. We’re always here for you!

March 14, 2026

Sydney Grolman, Thank you for taking care of the electronic issues with the backup camera and it was repaired quicker than I thought it would have taken. The check in and out was a breeze and specia More

by hector.orozco805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Mar 16, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hi Hector, We are thrilled to hear you had an awesome experience working with Sydney Grolman — they’re great at what they do and love helping customers like you. Your feedback about Sydney means a lot and helps us keep doing our best.

March 05, 2026

Viktoriia and Vinnie were an excellent sales team and I had a great experience buying a car from Mercedes Thousand Oaks. Viktoriia was knowledgeable about the car and made the whole experience a real pleas More

by sstewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viktoriia and Vinnie
Mar 07, 2026 -

Mercedes-Benz of Thousand Oaks responded

Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Thousand Oaks! We truly appreciate your trust and are thrilled to welcome you to our Swickard family. We hope you had an outstanding experience working with Viktoriia and Vinnie. Their dedication and expertise are at the heart of what makes our team proud to provide exceptional service. Your feedback about Viktoriia and Vinnie helps us continue to raise the bar and ensure every customer feels valued. Thank you again for your business. We wish you many happy miles in your new vehicle and look forward to serving you again in the future.

March 03, 2026

We appreciate the service at this dealership in Thousand Oaks. Thank you for listening to our issues and answering our concerns. More

by sifreemn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gill
Mar 04, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hi sifreemn, Thank you for being a valued part of our Swickard family. We truly appreciate your trust and loyalty, and we’re honored to be your choice for all your vehicle needs. Our team is committed to providing you with the best service and support every step of the way.

March 01, 2026

Service is always easy to set up, timely and friendly. Shuttle is always available and the availability of a loaner is provided as soon as the need becomes clear. Brielle is efficient and communicates c More

by daveharkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
Mar 02, 2026 -

Mercedes-Benz of Thousand Oaks responded

Hi Dave, Thank you for choosing Mercedes-Benz of Thousand Oaks for your servicing needs! We’re happy to hear you had an awesome experience with Brielle. It’s great to know Brielle took good care of you — she truly loves helping customers, and we're thrilled it shows. We appreciate your feedback and look forward to serving you again in the future!

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