Mercedes-Benz of Thousand Oaks

Throughout the process of the major maintenance work of my car, communications from my service representative were fast and clear regarding items being examined, repairs and arrangements of courtesy transp my car, communications from my service representative were fast and clear regarding items being examined, repairs and arrangements of courtesy transportation. Overall I had a nice experience. More

Daniel was great! Easily walked me through the service process and was very clear in his explanation of what the van needed after they diagnosed it. Easily walked me through the service process and was very clear in his explanation of what the van needed after they diagnosed it. More

Larry was very helpful and willing to answer all of our questions. We were able to get our desired vehicle at the best price. questions. We were able to get our desired vehicle at the best price. More

Gary is always very professional and courteous and accommodating. The dealership is clean. The waiting area is very nice and I’ll be going back to Thousand Oaks Mercedes for all my future purchases . accommodating. The dealership is clean. The waiting area is very nice and I’ll be going back to Thousand Oaks Mercedes for all my future purchases . More

Friendly, knowledgeable, coordinated, and able to communicate. Service rep Daniel Bliley is spot on going out of his way to get things right. communicate. Service rep Daniel Bliley is spot on going out of his way to get things right. More

Very kind, friendly, caring and accommodating. Always a fast and fun process. They treat you like family. Always a fast and fun process. They treat you like family. More

I love this Dealership. I actually have a dealership closer to home but drive 45 min one way to be at this dealership. I am treated like royalty there. Love my service lady I actually have a dealership closer to home but drive 45 min one way to be at this dealership. I am treated like royalty there. Love my service lady and the dealership manager. They both go beyond their job description!!! More

Excellent service, care for my vehicle and suggestions on how to improve vehicle performance. Brielle our sgent was excellent. how to improve vehicle performance. Brielle our sgent was excellent. More

Always the best service you can imagine. THANKS EDGAR You make it so easy for me! THANKS EDGAR You make it so easy for me! More

As always and for the past 15 years, Erik provides an outstanding job for our service and maintenance works. outstanding job for our service and maintenance works. More