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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
408 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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408 Reviews of Mercedes-Benz of Thousand Oaks

March 22, 2024

Sydney is an excellent service advisor in every sense of the word. She is knowledgeable and does whatever it takes to deliver customer satisfaction!!! More

by tennisdude729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
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Mar 25, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to know that Sydney provided you with excellent service at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. Thanks for the positive feedback, and we'll be sure to pass your kind words along!

March 21, 2024

Best service I have experienced . car is always ready on time as promised. First class operation More

by Alan Grosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edger
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Mar 22, 2024 -

Mercedes-Benz of Thousand Oaks responded

Alan, when a customer says words like this, we know we're doing things right at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Thank you for the fantastic review!

March 21, 2024

One of the best Mercedes dealership, amazing service and follow up Step by step inform you of any repairs needed or performed More

by acgloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Sumen, Ryan Huffman, Marian Dailey
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Mar 21, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know you had a positive experience at our dealership! Our team here at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks always aims for top-notch service and clear communication. Thank you for your feedback!

March 17, 2024

Very professional. Excellent adviser. She was very helpful and made sure my vehicle got the best of service. Thanks More

by Alina.osborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Mar 18, 2024 -

Mercedes-Benz of Thousand Oaks responded

Alina, we're glad to know you had a positive experience with our team at Mercedes-Benz of Thousand Oaks. We always aim for top-notch service! Thanks for your feedback and trust in us.

March 15, 2024

Awesome customer support and service…I recommend this dealership. Thank you Sydney for your service and support! More

by van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Mar 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know you had an awesome experience with our team at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Sydney and the rest will be glad to learn about your recommendation. Thank you for sharing this review!

March 09, 2024

They handled my service needs quickly and efficiently. I would definitely go back to them in the future. More

by Encinoman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Mar 11, 2024 -

Mercedes-Benz of Thousand Oaks responded

Encino, we're glad to know you had a quick and efficient service experience with us at Mercedes-Benz of Thousand Oaks. We look forward to seeing you again in the future!

March 07, 2024

Service was done in a prompt manner and all issues were resolved to my satisfaction More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
Report | Print
Mar 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

George, we are happy to hear you are satisfied with our services and your concerns have been resolved! Thank you for sharing your experience and leaving Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks a review.

March 07, 2024

Brielle is absolutely the best. She is on the ball and takes the best care of me More

by karenbasch419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
Report | Print
Mar 07, 2024 -

Mercedes-Benz of Thousand Oaks responded

Karen, thank you for taking the time to leave Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks a five-star review! We are thrilled that Brielle was amazing and took excellent care of you.

March 05, 2024

Sydney is great! She always listens to our concerns and is always a pleasure to speak with More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Mar 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Sydney will appreciate the kudos, Lisa! Thanks for sharing your experience working with our great team at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks!

March 02, 2024

Tina knew what I wanted and had me in and out within 30 minutes w/ my dream car! Thank you again More

by Mindyprete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Mar 04, 2024 -

Mercedes-Benz of Thousand Oaks responded

Mindy, we are glad to hear that Tina helped you secure your dream car! Thank you for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks.

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