Mercedes-Benz of Thousand Oaks

Prompt ‘and courteous service. Daniel Bliley, My service agent was thorough with explanations as well as attentive to my needs. Daniel Bliley, My service agent was thorough with explanations as well as attentive to my needs. More

Vinny Fasano is the best! Look for him when you're ready to purchase a new vehicle. Look for him when you're ready to purchase a new vehicle. More

Outstanding service…Edgar is incredible professional very empathetic and easy to work with thanks for all the hard work empathetic and easy to work with thanks for all the hard work More

Eric my service writer arranged a loaner car for my transportation while being friendly and professional making my service experience easy. transportation while being friendly and professional making my service experience easy. More

this mercedes dealership is the best. . abundant loaners so when i had to leave the car i had transportation .. seamless .. also after the service i noticed a chemical/oily smell .. took t . abundant loaners so when i had to leave the car i had transportation .. seamless .. also after the service i noticed a chemical/oily smell .. took the car back .. they checked it out .. smell GONE .. excellent is the word for both the dealer and my service advisor Daniel .. More

Great service. Called at last minute but was still accommodated. Cost actually came in below estimate. Car returned looking great after being washed and vacuumed in Called at last minute but was still accommodated. Cost actually came in below estimate. Car returned looking great after being washed and vacuumed inside! More

Daniel was my new service writer and he kept me informed as to the progress of my repair. While my repair took a few days to troubleshoot, he alerted me daily on the progress of the repair. 5 Star customer as to the progress of my repair. While my repair took a few days to troubleshoot, he alerted me daily on the progress of the repair. 5 Star customer service. More

Kyle and Rustin were professional, knowledgeable and very client friendly to deal with. Made the car buying experience very comfortable. client friendly to deal with. Made the car buying experience very comfortable. More

My service advisor, Brielle, once again, just outstanding. Kept me informed with how my services were progressing, with bottom line, had the car ready for pickup as promised, actually a few hours outstanding. Kept me informed with how my services were progressing, with bottom line, had the car ready for pickup as promised, actually a few hours early. Additionally appreciated the invoice/repair ticket being forwarded once car had completed its maintenance. Able to review in case I had any questions before arriving at dealership. Payment option is also available, or can still pay for services at the dealership. More

I appreciate all of Daniel's help! Checking in was a breeze and communication is always great. Checking in was a breeze and communication is always great. More