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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
309 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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309 Reviews of Mercedes-Benz of Thousand Oaks

March 12, 2025

Great customer service. I was in and out in no time. Oscar was very professional. More

by raymondperez516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names.
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Mar 12, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thanks for sharing your positive experience with our team at Mercedes-Benz of Thousand Oaks! Oscar will be happy to hear his service made a positive impact.

March 11, 2025

My advisor Brielle Swartz was amazing. Extremely professional and personable. She is highly experienced and efficient. More

by frankevans471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
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Mar 12, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Brielle provided such a professional and personable experience at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive feedback, Frank!

March 08, 2025

The staff were very helpful , attentive to my needs . I was satisfied with the visit. More

by Santananidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramos
Report | Print
Mar 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for reviewing Mercedes-Benz of Thousand Oaks! It was so kind of you to share your experience, Santananidia.

March 07, 2025

Always had great service at MBZ maintenance! Eric Grohl is very responsive and service oriented. More

by Henrihunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Grohl
Report | Print
Mar 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

Henri, thank you for stopping by to leave Mercedes-Benz of Thousand Oaks a wonderful review of Eric!

March 06, 2025

Gary in the service department did an excellent job handling the issuesIi had with my CLE 300. More

by jimgucci
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Vinny
Report | Print
Mar 06, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for leaving Mercedes-Benz of Thousand Oaks your positive feedback about Gary!

March 05, 2025

Sydney was a great help in getting me a good deal on the timing and assistance for my car’s maintenance. The transportation to and from the dealership was excellent and on time as promised. All the people a More

by Tbassoc.intl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Mar 05, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Sydney and the team at Mercedes-Benz of Thousand Oaks provided excellent service and timely transportation. We appreciate your kind words and look forward to assisting you again in the future!

March 05, 2025

Very good experience. Oscar, my service advisor made sure that everything went well. Very professional. More

by arken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Mar 05, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Oscar provided you with a professional experience at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive feedback!

March 04, 2025

Prompt ‘and courteous service. Daniel Bliley, My service agent was thorough with explanations as well as attentive to my needs. More

by grammalorrie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
Report | Print
Mar 04, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Daniel provided prompt and courteous service at Mercedes-Benz of Thousand Oaks. We appreciate your feedback and look forward to serving you again in the future!

March 01, 2025

Vinny Fasano is the best! Look for him when you're ready to purchase a new vehicle. More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Fasano
Report | Print
Mar 03, 2025 -

Mercedes-Benz of Thousand Oaks responded

Joy, we are glad to hear that Vinny was great to work with. Thanks for choosing Mercedes-Benz of Thousand Oaks!

March 01, 2025

Outstanding service…Edgar is incredible professional very empathetic and easy to work with thanks for all the hard work More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Report | Print
Mar 03, 2025 -

Mercedes-Benz of Thousand Oaks responded

Jennifer, thank you for the kind words! We're delighted to hear that Edgar provided outstanding service at Mercedes-Benz of Thousand Oaks. We appreciate your support and look forward to assisting you again in the future!

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