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Mercedes-Benz of Tyler
Tyler, TX
206 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 206 reviews
June 26, 2017
Great Experience Have enjoyed all of our transactions with Shatonia. Excellent salesperson, knowledgable and very pleasant to work with! If you are shopping for a vehi Have enjoyed all of our transactions with Shatonia. Excellent salesperson, knowledgable and very pleasant to work with! If you are shopping for a vehicle stop and ask for Shatonia ........ More
by Les
Employees Worked With
Shatonia Sanders
Helpful June 24, 2017
Awesome! Went to few other dealerships and they could not deliver on what I wanted and Brandon Stewart of Mercedes did it! Such an amazing job they did! Would Went to few other dealerships and they could not deliver on what I wanted and Brandon Stewart of Mercedes did it! Such an amazing job they did! Would recommend him every single time! No questions asked More
by Johnson24
Employees Worked With
June 23, 2017
Great Buying Experience Shatonia Sanders made our buying experience very enjoyable. She is very knowledgeable of her product and has a great attitude. Laura Hayes is great a Shatonia Sanders made our buying experience very enjoyable. She is very knowledgeable of her product and has a great attitude. Laura Hayes is great at explaining all the systems on the vehicle, and Lana Bevill did a great job completing the sales paperwork. The all have great attitudes. The Mercedes Certified Pre Owned vehicle program is great. I highly recommend this team at this dealership. More
by HappyBuyer
Employees Worked With
Laura Hayes, Lana Bevill, Sean Lewis, Shatonia Sanders
June 23, 2017
Easiest process ever! My wife and I live in Arkansas and we're looking for a used Jeep. We looked at all dealerships within a 4 hour radius of us. We found our car at Merce My wife and I live in Arkansas and we're looking for a used Jeep. We looked at all dealerships within a 4 hour radius of us. We found our car at Mercedes Benz of Tyler and immediately inquired. Needless to say we were put in touch with Kelly Morgan and within a couple of hours the deal was done. We didn't see it in person until it was delivered to our house. It was EXACTLY the way Kelly had described it. We will definitely be looking to buy from Kelly and Mercedes Benz of Tyler again when it comes time for our next vehicle. These folks are the real deal and there is absolutely no pressure to buy a car. They want you to be completely happy with your purchase. A+++++ More
by rjh2685
Employees Worked With
Kelly Morgan
June 23, 2017
Amazing service Mrs.Kelly was so helpful! We had all kinds of questions about a specific car & if it would be good for our growing family! She answered every question Mrs.Kelly was so helpful! We had all kinds of questions about a specific car & if it would be good for our growing family! She answered every question we had & did it super fast! She is someone we would go back to for every new car we invest in in the future!! More
by eklewis10
Employees Worked With
Kelly Morgan
June 23, 2017
Future costumer!! I have been looking for a car that fits me perfectly and Kelly Morgan has been on the look for me. She knows my budget and expectations and doesn't pu I have been looking for a car that fits me perfectly and Kelly Morgan has been on the look for me. She knows my budget and expectations and doesn't push anything on me! I know Kelly will find the perfect car! More
by Vshelton1510
Employees Worked With
Kelly Morgan
June 23, 2017
A NEW Standard in Customer Service! This dealership is one of the best I have ever encountered! If you ever have the pleasure in doing bisiness with this company ask for Ms. Sanders she This dealership is one of the best I have ever encountered! If you ever have the pleasure in doing bisiness with this company ask for Ms. Sanders she is honest, informative, and helpful! More
by Lee1975
Employees Worked With
Shatonia Sanders
June 23, 2017
Kelly was amazing during the process! Kelly was amazing during and after our purchase!! She went above and beyond with her excellence in customer service skills. We are very happy with the Kelly was amazing during and after our purchase!! She went above and beyond with her excellence in customer service skills. We are very happy with the service she provided. We will definitely recommend Kelly and the dealership!! More
by Sally G
Employees Worked With
Kelly Morgan
June 22, 2017
Excellent car buying experience I felt cared for and appreciated. I could tell I was the center of attention and all my questions were answered. Anything I had an issue with was take I felt cared for and appreciated. I could tell I was the center of attention and all my questions were answered. Anything I had an issue with was taken care of immediately. More
by Johnathon1
Employees Worked With
Shawn, Kelly Morgan
June 22, 2017
Kelly Morgan of Mercedes Benz of Tyler is great! Kelly Morgan went above and beyond to make sure that "Wrangler Rose" was the jeep of my dreams! With a busy schedule her time management was perfect n Kelly Morgan went above and beyond to make sure that "Wrangler Rose" was the jeep of my dreams! With a busy schedule her time management was perfect not having me run back and forth to the dealership, and curb side delivery was perfection! Thank you so much Kelly Morgan @ Mercedes Benz of Tyler! More
by Hawksam2462@yahoo.com
Employees Worked With
Kelly Morgan
