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Mercedes-Benz of Tyler
Tyler, TX
235 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 235 reviews
June 22, 2017
Kelly Morgan of Mercedes Benz of Tyler is great! Kelly Morgan went above and beyond to make sure that "Wrangler Rose" was the jeep of my dreams! With a busy schedule her time management was perfect n Kelly Morgan went above and beyond to make sure that "Wrangler Rose" was the jeep of my dreams! With a busy schedule her time management was perfect not having me run back and forth to the dealership, and curb side delivery was perfection! Thank you so much Kelly Morgan @ Mercedes Benz of Tyler! More
by Hawksam2462@yahoo.com
Employees Worked With
Kelly Morgan
June 22, 2017
Shawn and Kelly were a pleasure to work with. We will come back.Shawn was very professional over the phone. Would like to meet him sometime. Kelly was totally committed to us the whole time The Se We will come back.Shawn was very professional over the phone. Would like to meet him sometime. Kelly was totally committed to us the whole time The Service Mgr. came right out to explain how to reset auto. windows. Thanks Jim Bars More
by James L Bars
Employees Worked With
Kelly Morgan
June 22, 2017
Excellent car buying experience I felt cared for and appreciated. I could tell I was the center of attention and all my questions were answered. Anything I had an issue with was take I felt cared for and appreciated. I could tell I was the center of attention and all my questions were answered. Anything I had an issue with was taken care of immediately. More
by Johnathon1
Employees Worked With
Shawn, Kelly Morgan
June 22, 2017
Audi A5 The entire process was very smooth, and everybody I encountered at the dealership was extremely friendly and courteous. I would definitely recommend The entire process was very smooth, and everybody I encountered at the dealership was extremely friendly and courteous. I would definitely recommend Kelly to my friends. More
by JPBates
June 20, 2017
Excellent customer service! My experience with Mercedes-Benz of Tyler was outstanding. I received information from Amanda Hall that a 2015 mustang was on the lot so I had to chec My experience with Mercedes-Benz of Tyler was outstanding. I received information from Amanda Hall that a 2015 mustang was on the lot so I had to check it out. I was greeted immediately upon arrival with nothing but genuine smiles. I test drove the vehicle and instantly fell in love. Shortly after, I was ready to make a purchase. Michael McLaughlin was the salesperson who thoroughly helped me through this process. Once all paperwork was completed, I thanked everyone who helped me and drove off in my new ride! More
by Sydney Hall
June 18, 2017
Great Buying Experience! Michael McLaughlin and Sean Lewis found the perfect car for me! The whole process was easy and enjoyable. I highly recommend Michael and Mercedes-Benz Michael McLaughlin and Sean Lewis found the perfect car for me! The whole process was easy and enjoyable. I highly recommend Michael and Mercedes-Benz of Tyler to anyone looking for a great vehicle! More
by Amanda
June 17, 2017
Expedited Service and on a Saturday! We prequalified, drove in from Addison, and were out the door super fast! Literally only 30 minutes and we were in our new wheels. The online experien We prequalified, drove in from Addison, and were out the door super fast! Literally only 30 minutes and we were in our new wheels. The online experience simplified the process and most of the closing docs were digital. Fair price, good trade in value and no pressure upsells. We'll be back! More
by MelGWhite
Employees Worked With
Shatonia Sanders
June 16, 2017
Great service Micheal was always ready for questions and keys to what ever car I was interested in at the time. Once I finally found the one, everything went smoot Micheal was always ready for questions and keys to what ever car I was interested in at the time. Once I finally found the one, everything went smooth and they got my car ready exactly the way I wanted. Thank you! More
by Polarbexar
June 09, 2017
"Perfect Experience Provided By Mercedes" Employees" From the moment I arrived and was greeted and welcomed , I felt comfortable and less worried that I might not find the exact automobile that would fee From the moment I arrived and was greeted and welcomed , I felt comfortable and less worried that I might not find the exact automobile that would feel like "ME". My salesman,Michael McLaughlin, was right out and put me at ease with his friendly and informative showing of the automobiles that would go with my life style. I have had my C300 for 3 days now, and I know it is perfect. Thank you Michael, Laura and Lana for all of your personalized service and making sure that I knew all of the ins and outs of the purchase..No one else will ever take care of my automobile needs as long as I have Michael and Mercedes. More
by Ally
June 09, 2017
Experience of Mercedes Purchase I experienced very friendly and knowledgeable staff at Mercedes of Tyler. Michael was very helpful in getting the car that I wanted ordered. He kept I experienced very friendly and knowledgeable staff at Mercedes of Tyler. Michael was very helpful in getting the car that I wanted ordered. He kept me informed throughout the weeks of waiting for the car to arrive. I would highly recommend Mercedes-Benz of a Tyler to anyone who maybe car shopping. More
by Benz4Mrs
