Mercedes-Benz of Tyler

Great dealer to shop with! The used car center at Mercedes Benz of Tyler is atypical of other used lots - it was actually a pleasant experience! Brandon Stewart was our salesper The used car center at Mercedes Benz of Tyler is atypical of other used lots - it was actually a pleasant experience! Brandon Stewart was our salesperson and he was great: Straightforward and not pushy, easy to work with, honest, and followed up on what he said he would do! Brandon answered all of our questions with honestly, clarity and thoroughness! I never once felt pressured or pushed. This dealership is gracious, fast and listened to us. They took very good care of us! GREAT EXPERIENCE! More

Great people to work with My wife went looking for a ml350 and they had one . we went for a test drive and found the perfect car. Brandon was very helpful. He took great care o My wife went looking for a ml350 and they had one . we went for a test drive and found the perfect car. Brandon was very helpful. He took great care of us. I think that All the people that we worked with were very helpful. The finance department was geat. They saved us money on the financeing. I would highly recommend Mercedes Benz of Tyler to anyone looking to by a car. More

Really enjoyed the new car purchase with Kelly Kelly was incredible to work with on my new Mercedes purchase. She made the entire experience efficient through understanding what I wanted and commun Kelly was incredible to work with on my new Mercedes purchase. She made the entire experience efficient through understanding what I wanted and communicating responsively. When I went to take delivery, the entire team was friendly and welcoming. I really enjoyed the experience and will definitely contact Kelly and her team for future purchases. More

Awesome Place! My Salesman Brian Duck was awesome. He’s very knowledgeable and gave us all the information we needed to purchase our New E300. SPECTACULAR CAR My Salesman Brian Duck was awesome. He’s very knowledgeable and gave us all the information we needed to purchase our New E300. SPECTACULAR CAR More

First Time Mercedes owner Kelly Morgan was extremely attentive to my needs as I priced vehicles and compared dealerships. She truly listened to my concerns and quickly followe Kelly Morgan was extremely attentive to my needs as I priced vehicles and compared dealerships. She truly listened to my concerns and quickly followed up with answers. Kelly made herself available even outside dealership hours if I had a question. While some salespeople seem to hover to the point of being a nuisance, this was not the case with Kelly. I am so pleased that I was able to deal with Kelly from the beginning of the 'looking' stage through driving the car off the property. The price of the vehicle and services offered put Mercedes -Benz of Tyler at the top of my list. The extra services offered of loaners and even picking up my vehicle and delivering it should I have a need were wonderful options this dealership makes available to those who purchase a vehicle from them. Because the time which was convenient for me to pick up my car conflicted with a previous appointment for Kelly, she planned my arrival to meet with Michael McLaughlin to begin the paperwork process. Then Stuart Kazlow plainly explained additional options and services. By this time, Kelly had returned and introduced me to Laura Landrum. Laura set up the Mercedes app and clearly explained the features of my new vehicle. Laura was relaxed and enjoyable. Kelly made certain all my questions were answered and I was completely comfortable before driving my new Mercedes out of the dealership's driveway. If the service department is as detailed as Kelly and her team, Mercedes-Benz of Tyler will find me as a repeat customer! More

Car Issues ALL the TIME I bought a certified pre-owned Mercedes GL and it has been in the shop for multiple issues. (Major issues such as having the catalytic converter repla I bought a certified pre-owned Mercedes GL and it has been in the shop for multiple issues. (Major issues such as having the catalytic converter replaced all the way down to little rattles) It has left me stranded with my kids on multiple occasions. When they do have it in the shop it is for weeks at a time. Currently they have had my car 2 weeks and 6 days this time. The car is not dependable. More

Excellent Experience Recently my daughter and I purchased an automobile from Mercedes-Benz of Tyler, Texas. Although it was not a new vehicle or even a Mercedes for that m Recently my daughter and I purchased an automobile from Mercedes-Benz of Tyler, Texas. Although it was not a new vehicle or even a Mercedes for that matter, it may as well have been as to the treatment we received from the sales staff. They seemed very determined to make sure every detail of the transaction was handled in a first class manner. Not only so but we actually had a lot of fun with two of the sales associates in particular, Kelly Morgan with new car sales and Brandon Stewart with pre-owned cars. I can't say I have ever laughed more or had more fun buying a car from a dealer anywhere in my life. I am an 80 year old man, so that covers a lot of car buying! I should also mention the car we bought was in like new condition, with extraordinarily low mileage. We ran a computer search in a radius of 200 miles of Nacogdoches and the car we bought was far and above a better buy than any thing else we found. If you are looking for an excellent automobile, new or used, we highly recommend Mercedes-Benz of Tyler. And be sure to ask for Kelly or Brandon. Jerry Branch and daughter, Monica Gryder More

Greatest salespersons! Great service through the entire process. My salesmen were Brandon Stewart and Gregory Lillich. From the time my spouse and I arrived the the red carp Great service through the entire process. My salesmen were Brandon Stewart and Gregory Lillich. From the time my spouse and I arrived the the red carpet was rolled out and the great service started. They were the BEST! More

Pleasant Experience I purchased a used car at Mercedes Benz of Tyler on December 5, 2018. Greg Lillich the salesman was helpful and no pressure. This was a pleasant buy I purchased a used car at Mercedes Benz of Tyler on December 5, 2018. Greg Lillich the salesman was helpful and no pressure. This was a pleasant buying experience. More

Great Experience Greg Lillich and the whole team at Mercedes-Benz of Tyler were fantastic to work with. I found the vehicle online 2 1/2 hours away. I decided to purch Greg Lillich and the whole team at Mercedes-Benz of Tyler were fantastic to work with. I found the vehicle online 2 1/2 hours away. I decided to purchase the vehicle and made the 5 hr round trip. Everything was just as advertised and everything I had hoped. It has been a great experience all around. More