
Mercedes-Benz of Tysons Corner
Vienna, VA
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I had a scheduled maintenance appointment over the MLK Jr. holiday and was happy they were open to service my vehicle. Aria was my service rep and was thorough, kind, and had a calm demeanor. I was offere Jr. holiday and was happy they were open to service my vehicle. Aria was my service rep and was thorough, kind, and had a calm demeanor. I was offered a rental and asked to pick up my car the next day. While I would have preferred same-day service, I'll be sure to ask about it next time. I’ll definitely return to this location to work with Aria again. More
Very professional. Amin was really helpful although prices are little too high and they need to really check if the services recommended are actually needed like checki Amin was really helpful although prices are little too high and they need to really check if the services recommended are actually needed like checking the coolant to see if the flush is actually needed More
When I arrived, it wasn’t clear who I should approach for assistance. I suggest having someone available to greet customers and guide them to the appropriate service advisor. I ended up approaching a service assistance. I suggest having someone available to greet customers and guide them to the appropriate service advisor. I ended up approaching a service advisor on my own, and Yvonne assisted me. She was very professional and provided excellent service. I appreciated receiving a loaner car, as I had requested during my call to schedule the appointment. The maintenance evaluation videos were also very helpful. However, one issue was not fully addressed—my car’s tire pressure monitor still doesn’t display the pressure for each tire. Overall, I am satisfied with the service provided. Thank you. More