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Mercedes-Benz of Tysons Corner

Vienna, VA

4.3
661 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 661 reviews

June 02, 2021

This dealership has always provided me with exemplary service. The service managers are polite, efficient and pay attention to detail. I have been a customer for over 10 years and will continue to buy an More

by redoosowah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aria Moshrefi , Collin Jenkins
Jun 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for the outstanding review! We are thrilled to see that the Mercedes-Benz of Tysons Corner team consistently exceeds your expectations. Your loyal business is truly appreciated; please come back at any time.

June 02, 2021

Bought an SUV in March 2020, still haven't gotten the license plates. I've dealt with several people about the issue over the past year and a half and they've all been very nice. but completely incom More

by Benjamin M
Recommend Dealer
No
Employees Worked With
Joe Navarre
Jun 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Benjamin, Thank you for sharing your review. Your feedback is important to us here at Mercedes-Benz of Tysons Corner and I would appreciate the opportunity to speak with you to address your feedback. Please email me at jhoover@penskeautomotive.com with your preferred contact information. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

June 02, 2021

This was an amazing car-buying experience- with excellent customer service; professional, helpful staff; stress-free engagement; and a no-hassle environment. It was a great experience from the time I enter More

by BettyeSmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devneet Saini, Wisdom Doamekpor, Nam Su, Sue Kim, Jaime Torreblanca
Jun 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi there, Thank you for sharing the details of your amazing experience. Your satisfaction means everything to us, so we are pleased that you received excellent customer service in a stress free environment. Enjoy your purchase and at Mercedes-Benz of Tysons Corner we look forward to your next visit.

June 02, 2021

The dealer was courteous, quick and decisive in fixing my Mercedes Benz. I was provided a loaner and returned the next day for pick up my Mercedes. Excellent service! More

by 1st Time Mercedes owner “CB”
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahmed Albadri, Pantelis Theofanidis
Jun 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi, Thank you for entrusting our Service Team here at Mercedes-Benz of Tysons Corner with the care of your Mercedes Benz! We are delighted to hear you were provided with excellent service. We hope you will continue to choose our team with any future service needs.

June 01, 2021

Super staff and great management. We arrived late in the afternoon and the entire team stayed late to make buying our new Mercedes a pleasant experience. More

by Jake Lefebure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Su
Jun 01, 2021 -

Mercedes-Benz of Tysons Corner responded

Jake, we're happy to learn you had such a positive experience with our team here at Mercedes-Benz of Tysons Corner! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 31, 2021

Bought my third Mercedes from Mercedes Benz Tysons. Always dealt with Nam Su who makes the sales process painless and enjoyable. I have always taken all my cars there for service as well. More

by jdhoang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Su
Jun 01, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi jdhoang, thank you so much for the kind words for our team at Mercedes-Benz of Tysons Corner! We're delighted to hear your experience with Nam Su was five stars. Congratulations on your third Mercedes-Benz! We hope you enjoy it.

May 29, 2021

My sales person was very professional and customer service friendly. He was able to answer my questions and able to find the answer when he was not sure. More

by deenaterrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sohrab Safi, Jae Kim
May 30, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Deen, Thank you for your positive review. We are thrilled to learn that our team provided you an professional, friendly and informative experience. Thank you for choosing Mercedes-Benz of Tysons Corner and we look forward to working with you in the future.

May 28, 2021

Nam and Sang are excellent! They sold us our perfect vehicle! Very knowledgeable and courteous. We told them what we wanted and they found the vehicle with the options we asked. No pressure honest sa More

by Alex.Amparo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Su
May 29, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Alex, It is wonderful to learn that Nam and Sang were excellent during your recent visit. It pleases us to know that you received a knowledgeable and courteous service while being assisted into your perfect vehicle. Thank you for choosing Mercedes-Benz of Tysons Corner and we look forward to your next visit.

May 26, 2021

Service items were completed satisfactory but I waited 45 minutes for a rental car. When I told the service advisor, he suddenly found a dealer loaner. I also like the way that all advisors are willing to h More

by gbjasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Jenkins
May 27, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi there, Thank you for your positive review and sharing your feedback. We are pleased that you had a helpful experience with us here at Mercedes-Benz of Tysons Corner. We look forward to your next visit.

May 26, 2021

My car was in for a service and it was done efficiently also the emission had a recall it was also done well despite the fact it was going to Take a week to get the parts. More

by Murielsinclair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pantelis Theofanidis
May 27, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for choosing Mercedes-Benz of Tysons Corner to service your vehicle. So glad we were able to help out in this situation. We look forward to seeing you again.

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