
Mercedes-Benz of Tysons Corner
Vienna, VA
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This dealership has always provided me with exemplary service. The service managers are polite, efficient and pay attention to detail. I have been a customer for over 10 years and will continue to buy an service. The service managers are polite, efficient and pay attention to detail. I have been a customer for over 10 years and will continue to buy and service my cars at this dealership. More
Bought an SUV in March 2020, still haven't gotten the license plates. I've dealt with several people about the issue over the past year and a half and they've all been very nice. but completely incom license plates. I've dealt with several people about the issue over the past year and a half and they've all been very nice. but completely incompetent. The number of times that people like Joe, Fez, and Wisdom have told me they'd make this a top priority is obnoxious. Maybe worst of all is the lack of communication. I've almost never had anyone follow up with me after promising to call with updates. More
This was an amazing car-buying experience- with excellent customer service; professional, helpful staff; stress-free engagement; and a no-hassle environment. It was a great experience from the time I enter customer service; professional, helpful staff; stress-free engagement; and a no-hassle environment. It was a great experience from the time I entered, until I exited the parking lot. It’s the reason I keep going back. More
The dealer was courteous, quick and decisive in fixing my Mercedes Benz. I was provided a loaner and returned the next day for pick up my Mercedes. Excellent service! Mercedes Benz. I was provided a loaner and returned the next day for pick up my Mercedes. Excellent service! More
Super staff and great management. We arrived late in the afternoon and the entire team stayed late to make buying our new Mercedes a pleasant experience. afternoon and the entire team stayed late to make buying our new Mercedes a pleasant experience. More
Bought my third Mercedes from Mercedes Benz Tysons. Always dealt with Nam Su who makes the sales process painless and enjoyable. I have always taken all my cars there for service as well. Always dealt with Nam Su who makes the sales process painless and enjoyable. I have always taken all my cars there for service as well. More
My sales person was very professional and customer service friendly. He was able to answer my questions and able to find the answer when he was not sure. service friendly. He was able to answer my questions and able to find the answer when he was not sure. More
Nam and Sang are excellent! They sold us our perfect vehicle! Very knowledgeable and courteous. We told them what we wanted and they found the vehicle with the options we asked. No pressure honest sa vehicle! Very knowledgeable and courteous. We told them what we wanted and they found the vehicle with the options we asked. No pressure honest salesperson. More
Service items were completed satisfactory but I waited 45 minutes for a rental car. When I told the service advisor, he suddenly found a dealer loaner. I also like the way that all advisors are willing to h minutes for a rental car. When I told the service advisor, he suddenly found a dealer loaner. I also like the way that all advisors are willing to help a customer if one advisor is busy. More
My car was in for a service and it was done efficiently also the emission had a recall it was also done well despite the fact it was going to Take a week to get the parts. also the emission had a recall it was also done well despite the fact it was going to Take a week to get the parts. More