
Mercedes-Benz of Tysons Corner
Vienna, VA
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Ashley is the best! Responsive Polite Knowledgeable She takes customer care to the next level. I will continue to have my car serviced at Tyson’s Corner for Responsive Polite Knowledgeable She takes customer care to the next level. I will continue to have my car serviced at Tyson’s Corner for as long as she is there. More
Outstanding Service at Mercedes of Tyson's Corner, VA I recently visited Mercedes of Tyson's Corner without an appointment and was incredibly impressed with the level of service I received. Despite VA I recently visited Mercedes of Tyson's Corner without an appointment and was incredibly impressed with the level of service I received. Despite arriving unannounced, the team took my car in right away and provided complete brake service, replaced all four tires, and performed a full alignment — all in the same day. The work was done thoroughly and efficiently, and my car is running smoothly now. What truly stood out was the exceptional customer care I received from Ashley Kern, the assistant service manager. She was incredibly polite, professional, and made sure I was kept informed throughout the entire process. Her courteous and attentive approach made the experience even more enjoyable, and I felt genuinely valued as a customer. I highly recommend Mercedes of Tyson's Corner for anyone seeking high-quality, reliable service. The combination of excellent workmanship and outstanding customer service is why I'll definitely be returning in the future. Thank you again to Ashley and the entire team for a fantastic experience! Sami Zoghbi More
I had an amazing experience with Ashley , my service advisor at the Mercedes-Benz service center of Tysons Corner. My Mercedes C-300 had a strong gas odor in the cabin that was making me sick, and I ca advisor at the Mercedes-Benz service center of Tysons Corner. My Mercedes C-300 had a strong gas odor in the cabin that was making me sick, and I called her last minute to explain the issue. Ashley immediately told me to bring the car in so they could diagnose the problem. She was honest and upfront about the availability of loaner vehicles, which I appreciated. Ashley is always thorough, professional, and genuinely has the customer’s best interest at heart. She doesn’t try to upsell or overcharge but sticks to the facts and is transparent about pricing. Every interaction I’ve had with her has been exceptional, and I’ve always left feeling confident in the service provided. The customer service at this location is top-notch, and I highly recommend both Ashley and this dealership for anyone needing honest, reliable service for their vehicle. More
From A to Z It was a great experience in Mercedes-Benz of Tyson Corner. The process of trading in my car and buying my new Mercedes was done with professionalism and integrity. The staff is really friendly a Tyson Corner. The process of trading in my car and buying my new Mercedes was done with professionalism and integrity. The staff is really friendly and treated me like a family. I got the best discount on the new car and the highest value on my trade. The sales staff are amazing and Sue is a great finance manager.21 The whole process was completed with Zero hassle. Try them if you’re thinking of buying or leasing a new or preowned car. More
The price was expensive, but work was well done. My only problem was they did not fix everything I asked for and I had to call to get a status on my car, when they supposed to contact me. My only problem was they did not fix everything I asked for and I had to call to get a status on my car, when they supposed to contact me. More