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Mercedes-Benz of Tysons Corner

Vienna, VA

4.3
661 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 661 reviews

February 28, 2021

Wisdom D is a friendly, helpful and knowledgeable sales associate who helped me attain exactly what I was looking for. It was a pleasant experience all around. I will be a return customer More

by Pattimiller55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wisdom Doamekpor, Jae Kim
February 27, 2021

Good service, but maintenance price is a little higher. Quality is good and I hope to have a deeper professional, but also think about costumer. More

by Gaofeng Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aria
February 27, 2021

Outstanding attention and service; exceeded all of my expectations. Collin was professional, detailed, very courteous, and proficient with all phases of the service; absolute pleasurable experience. My v More

by jmosko77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Jenkins
January 08, 2021

I traded in my C300 for a 2018 GLC in May. I felt rushed and pressured. I didn’t plan on driving a new car home that day so I didn’t have the spare key. I was told by Ahmed that he’d give it to me when I br More

by Olive
Recommend Dealer
No
Employees Worked With
Ahmed Albadri
Jan 09, 2021 -

Mercedes-Benz of Tysons Corner responded

Olive, I appreciate your feedback regarding your trade-in. Given the opportunity, I would like to speak with you about your feedback concerning the spare key. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

December 30, 2020

Not worth writing it...I do not want to ever waste my time using your dealership again...Your service sucks, your lack of accountability by your people sucks as well. More

by halfawi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manger
Jan 01, 2021 -

Mercedes-Benz of Tysons Corner responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about the service experience you had. Can you please send your preferred contact method to me at jhoover@penskeautomotive.com ? I look forward to hearing from you. Jason Hoover General Manager Mercedes-Benz of Tysons Corner

December 05, 2020

Terrible service. We came down after talking to Eric. Told us he would go liwer in price on a car and afyer we arrived, would not work with us.Ridiculous! More

by Carguy67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fez Shahid
Dec 06, 2020 -

Mercedes-Benz of Tysons Corner responded

Hello, I regret to learn about your disappointment regarding your recent sales experience. Given the opportunity, I would appreciate speaking with you about your concerns. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

December 02, 2020

I had the worst retail experience of my life at this dealership. I made an appointment to discuss trading in my 2017 Mercedes and leasing a 2021 model. My initial salesperson was fine but he had other c More

by OA 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fez Shahid, Gabby Crossa
October 10, 2020

Bought a pre owned vehicle on 8/11 and was issued 30 day tags. Told the T&T guy that I was aware of DMV issues and asked for a 60-90 day tag. 30 is all you get. Completed Md. Inspection following week-texte More

by pakratbill57@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devneet Saini
Oct 11, 2020 -

Mercedes-Benz of Tysons Corner responded

Hello, I regret to learn about your frustration regarding the delay for your tags. Given the opportunity, I would like to speak with you about your experience and address your concerns. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

August 14, 2020

Best car purchase experience with Faran From the moment I walked in the door, I received outstanding customer service. Faran was highly professional and has an indepth working knowledge of More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faran Fazar -- Add him to list above!!!, Mike Sarwar
Aug 14, 2020 -

Mercedes-Benz of Tysons Corner responded

Thank you for the 5-star rating and great review! We are delighted to know that you had the best car-buying experience with us and with the help of Faran who provided outstanding customer service. We value your business and we look forward to any future visits! Enjoy your dream car!

May 22, 2020

Amazing amazing professional services. Faran was amazing. Highly recommended this dealership versus other one. They valued customers! Great price, fast service and very convenient! Thank you More

by Shabnam80i
Recommend Dealer
Yes
Employees Worked With
Faran Fayaz (5 star)
May 23, 2020 -

Mercedes-Benz of Tysons Corner responded

Thank you for the amazing review. We will be sure to thank Faran for providing you with excellent service. We look forward to working with you again.

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