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Mercedes-Benz of Tysons Corner

Vienna, VA

4.3
661 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 661 reviews

April 04, 2020

Great service My recent experience with the service department was outstanding. Naomi, my service representative, did a great job keeping me informed and explainin More

by Rob T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Portillo
Apr 05, 2020 -

Mercedes-Benz of Tysons Corner responded

Hi Rob, Thank you for taking a moment to share your outstanding experience working with Naomi. We love it when our customers are satisfied. Please have a great day!

February 21, 2020

Gabby is one of the most professional, knowledgeable sales representatives I’ve ever worked with. Always responsive and had answers to every question or concern I had prior to visiting the showroom. On More

by sammyismail
Recommend Dealer
Yes
Employees Worked With
Gabby Crossa
February 12, 2020

Amazing car buying experience! Nam Su is the best. My family had the opportunity to to buy our new beautiful white 2020 GLC 300 4matic vehicle. We were lucky to work with Nam Su as our sales represent More

by jbgustaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Su, Jaime Torreblanca
Feb 13, 2020 -

Mercedes-Benz of Tysons Corner responded

Congratulations on your new GLC 300. It was our pleasure to assist you with your needs. We are always here to offer you a great deal and exceptional customer service. Please let us know if any questions or concerns arise and have a wonderful day.

January 27, 2020

Terrible!! Definitly not Mercedes Benz Service!!! Stay Away We went to this dealership to by my son a car. We called ahead because we were driving 2 hrs to get there. When we arrived we found the salesman we sp More

by paul.jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eliseo Rivera
Jan 27, 2020 -

Mercedes-Benz of Tysons Corner responded

Paul, I am sorry to hear about your disappointment with our sales team. Given the opportunity, I would like to speak with you about your experience. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

October 22, 2019

Rear bumper deep scratch from a service appointment Dropped off the GLS450 for regular service at the dealership. Went to pickup the vehicle and noticed a base ball size deep scratch on the rear bumper. More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Rodriguez, Javier Solis
Oct 23, 2019 -

Mercedes-Benz of Tysons Corner responded

Hello, ​ I am sorry to hear about your disappointment with your recent service experience regarding any scratches on your vehicle. Given the opportunity, I would like to speak with you about your experience. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

October 08, 2019

Addendum I had an initial glitch with this dealership but the administration worked with me to get it right. I want to thank Jason Hoover, Omar and Nick Willia More

by Adnan Durrani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kim
Oct 08, 2019 -

Mercedes-Benz of Tysons Corner responded

Thank you, Adnan! We're happy to hear that we were able to work out any issues. Your satisfaction is important to us! We truly appreciate your business and hope to see you again.

October 03, 2019

We had an amazing experience shopping for a family car at MBUSA of tyson !! Mr. Ahmed Albadri, helped me find the car that fits our need as a family of 4 , he was extremely polite , patient , professional a More

by Ismail
Recommend Dealer
Yes
Employees Worked With
Ahmed Albadri
Oct 03, 2019 -

Mercedes-Benz of Tysons Corner responded

Thank you for the amazing review, Ismail. We will be sure to thank Ahmed for providing you with polite, patient, and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to your next visit.

October 01, 2019

Greatest Sales Manager Unfortunately, I’ve found MB state wide to have hit-and-miss customer service. I leased a 2018 E300 last year and the sales manager named Jamie has be More

by ksmith8302
Recommend Dealer
Yes
Employees Worked With
Jaime Torreblanca
Oct 01, 2019 -

Mercedes-Benz of Tysons Corner responded

Jaime is great and we are very lucky to have him on our team. Your outstanding feedback for him is greatly appreciated. Thanks for sharing and we look forward to any future visits!

August 21, 2019

Ahmed Albadri is a great sales consultant For the second time in three years I shopped MB Tyson for my car and choose Ahmad Albadri by name to deal with him for his nice characters, knowledge More

by MB Tysons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Albadri
Aug 22, 2019 -

Mercedes-Benz of Tysons Corner responded

Thank you for the positive feedback! We are delighted to know that you are a loyal customer and to know that you have had a good recent experience with Ahmad who has been knowledgeable, attentive, courteous, and honest. It is great that the rest of our team provided with you with great customer service and we apprecaite you recommending us. We look forward to your next visit!

June 03, 2019

Terrible service! Please do not go to this MB location, the customer service is awful. I wanted a 2020 GLE and they didn’t have any on the lot that I wanted therefore t More

by Car4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wisdom Doamekpor, Jaime Torreblanca
Jun 04, 2019 -

Mercedes-Benz of Tysons Corner responded

Hello, I apologize that this situation regarding your interest in the 2020 GLE has been unresolved. Can you please send your contact information to me at jhoover@penskeautomotive.com? I look forward to following up with you. Best regards, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

Jun 08, 2019 -

Car4 responded

Hello Mr. Hoover, I sent you my contact information last week and have yet to hear from you. All I want is a refund for the shipping fee for the car I never received. I look forward to hearing from you, thanks again. Kindest Regards,

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