Mercedes-Benz of Tysons Corner

Painless Purchase Really good purchase of the GLE 450 that was handle with professionalism by sales person Syed Zaidi. After searching throughout the DC area no Merce Really good purchase of the GLE 450 that was handle with professionalism by sales person Syed Zaidi. After searching throughout the DC area no Mercedes Dealer could beat the price. More

First car, lasting experience. Out of the blue yesterday, my boyfriend and I decided to get a car loan and look into one of the Smart Fortwo cars I had favorited on my phone. I inst Out of the blue yesterday, my boyfriend and I decided to get a car loan and look into one of the Smart Fortwo cars I had favorited on my phone. I instantly fell in love with this car. Leather interior, sunroof, low mileage, it was gorgeous and everything I needed for my short commute around town. This was also my first experience ever buying a car, as my last one had been "passed down" to me. Me Edward Moore was our sales person and he made the experience painless. I had read a few reviews about the dealership and was a little worried when people mentioned they had been discriminated against. We're in our twenties and quite honestly don't look like the couple that should be at Mercedes-Benz. That all being said our time with Edward was informative and fun. He asked questions about our personal lives and made us feel comfortable. An engaging individual that has changed our lives by selling us a nice little used car. I now don't have to rely on my boyfriend or occasionally grab an Uber to get to work. I have more freedom and can putt around town now when I don't feel like being cooped up in the house. This purchase is going to improve our lives. More

Exceptional customer service! From the time I walked in the door, until the moment I drove away in my new "used" car my sales representative, Syed Zaidi was extremely helpful. I n From the time I walked in the door, until the moment I drove away in my new "used" car my sales representative, Syed Zaidi was extremely helpful. I never felt pressured throughout the whole process. Although I did not purchase a Mercedes from this dealership (it was an excellent traded-in Toyota). I felt I received the same exceptional customer service, as if I were purchasing a luxury car. More

Excellent Experience!!! Syed Zaidi is a great sales man helped us tremendously with pricing and picking The certified S Class.Very clear, knows what he is doing. I would defi Syed Zaidi is a great sales man helped us tremendously with pricing and picking The certified S Class.Very clear, knows what he is doing. I would definitely come buy another car from him. More

Recommendation for Dwayne Smith We visited the dealership twice, once for obtaining information and second to purchase a vehicle. Mr. Dwayne Smith was very professional in dealing w We visited the dealership twice, once for obtaining information and second to purchase a vehicle. Mr. Dwayne Smith was very professional in dealing with us and attentive to our needs. There was no high pressure tactics and our experience was very positive. He explained the sales process clearly and informed us of what to expect. We purchased a vehicle and was very satisfied with the overall experience of buying a new vehicle. The Samuels More

Excellent service I visited the dealership initially since we were looking to replace my wife's old car, and we decided that we would be getting a GLS 450. Mr. Dwayne S I visited the dealership initially since we were looking to replace my wife's old car, and we decided that we would be getting a GLS 450. Mr. Dwayne Smith was very courteous and helpful with all our inquiries and did his best trying to locate a vehicle for us, and when that could not be achieved (finding one with all the options we wanted) he helped us place and order for one and e and Kosta helped us expedite the process and get our order ready in just a little over a month. Every part of the process was smooth and will surely return for further business. More

Very, very positive car-buying experience My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we ha My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we had. Dwayne was polite, timely on his follow up, tactfully persistent (but not too persistent) and worked tirelessly to get my wife and I the MB GLS 450 we wanted at a financial cost we could live with. Kosta worked closely with me on the final cost details and I was very happy with the deal we received. Dwayne followed up after the sale to ensure we were happy with our purchase (anyone know of any other sales reps who do that anymore???) and I'd highly recommend MB of Tysons Corner and Dwayne/Kosta specifically to anyone who's looking for a positive car-buying experience. And of course the quality of Mercedes-Benz speaks for itself. More

HBL's Best Salesman - Dwayne Smith If you are in the market for a new car, You should contact Dwayne Smith @ HBL Mercedes in Tysons Corner. Dwayne was very professional, informative and If you are in the market for a new car, You should contact Dwayne Smith @ HBL Mercedes in Tysons Corner. Dwayne was very professional, informative and provided a great car buying experience. From initial handshake to the final handshake, he provided the expertise and quality service required to earn my feedback and support! Great Job... More

Good sales & services experience I purchased a CPO vehicle and had a very good experience w/ salesman Yamil Abed. He was responsive to my questions, professional, courteous, and easy I purchased a CPO vehicle and had a very good experience w/ salesman Yamil Abed. He was responsive to my questions, professional, courteous, and easy to work with. I'm very busy and Yamil was respectful of my time and worked to make sure he was available when it was convenient for me. I've reached out to him a few times since purchasing the car and he's continued to show the same traits, even after the sale. Could I have haggled and walked out to try and knocked a little more off the price, probably. But at the end of the day, we made a good deal for all involved. I got a good price on the specific car I wanted, they worked with me on the trade-in, and everyone was happy. I work in downtown and really don't have time to play games going back and forth etc. Yamil was a good partner in the car buying process. My only complaints are that the dealership is located in Tysons Corner (you know how fun that traffic can be) and I ended up taking the car to my detailing shop for some additional paint correction and chip repair. That said, I probably would have done that anyway because I wanted it perfect...or as perfect as a two-year old CPO car can be. I recommend Mercedes-Benz of Tysons Corner and Yamil Abed. More

Worst Car Buying Experience Ever!!!! ( I did not buy) I have bought a lot of cars and I must say that this was the worst experience I have ever had. Found a car that I was interested in buying only to hav I have bought a lot of cars and I must say that this was the worst experience I have ever had. Found a car that I was interested in buying only to have two of their sales man try to rob me on my trade it. I was trading a 2011 Yukon Denali with ~96k miles. These Suv's are rock solid and so was mine as I had kept it up. Minus needing a wash and an interior vacuum the car was in great condition. Every dealer that has appraised this SUV understood the value of the vehicle and how popular it is when it comes to resell. I'm not sure what happened that made them offer me $19,500 for my trade but I honestly felt insulted. When I mentioned that my SUV was worth at least $24,500 they all but laughed at me and ultimately told me to my face that its not worth that much to them. I'm sure my SUV will still be running great when the 2009 Mercedes Benz S550 is dead and buried in junk yard heaven. If you ask me, either Mercedes Benz of Tysons is purposely trying to rip off honest hard working consumers or they are letting amateurs perform their appraisals. Needless to say I did not and will never as long as I live buy anything from this dealership. Overall they seemed to be nice people minus the older gentleman that make slick/snide remarks that I chose to ignore. Long story short I didn't buy they car and ended up going to a lexus dealer and getting a very nice Lexus LS460. And the part you have all been waiting for....drum roll..... they gave me $25,1000 for my trade. :-) I didn't have to ask for more money as I felt that this was a fair deal. The moral to this story is that there are still some honest and fair car dealerships. Please read and take these reviews very serious. I ignored their reviews on google and gave them a shot because they had a car that I really wanted but in the end I wasted my time driving all the way from MD to Tysons on three occasions. Okay, I'm done writing now as I feel that I have done my due diligence is letting you know how my experience went when visiting this dealer. Thanks to Pfez and Joe I'm about to go and enjoy my new Lexus which has 15k less miles than the 2009 s550 I was looking at and that has a transmission that doesn't feel sluggish. Save yourself some time and trouble go somewhere else. These folks are not serious about selling cars. At least these two guys and their 10 year old appraiser were not. Best regards, C. McCoy More