Mercedes-Benz of Tysons Corner

John O'Brien gave me the best service I had the pleasure of working with John O'Brien. I was looking for a GL 450 for my fiancé, & placed an inquiry online. Within 1/2 an hour he e-maile I had the pleasure of working with John O'Brien. I was looking for a GL 450 for my fiancé, & placed an inquiry online. Within 1/2 an hour he e-mailed & called me. He was patient & attentive without being pushy. More

2009 Smart Fortwo Justin Hudson and the entire staff at Mercedes-Benz of Tysons Corner were outstanding. Even though we were buying a used vehicle from them they treat Justin Hudson and the entire staff at Mercedes-Benz of Tysons Corner were outstanding. Even though we were buying a used vehicle from them they treated us with great care. The entire transaction went smooth and fast. The showroom was exceptionally modern and clean. Justin was great with my kids and even gave my son a toy car when we left. I will ensure I recommend this dealership to friends and family. More

Purchased a 2013 GL450 I drove home with 2013 GL450, feeling very good about my purchase experience. Kent Crago was a excellent salesmen. I started my search a month ago, re I drove home with 2013 GL450, feeling very good about my purchase experience. Kent Crago was a excellent salesmen. I started my search a month ago, researching the Internet from one coast to another. I decided after researching dealers, that would visit Tyson's. I met Kent to discuss GL550/450 models. I came back on Black Friday, with a plan to drive home a vehicle. I met Kent, and he very helpful, after I reviewed one vehicle after another for a few hours. No pressure, no pitches, just open friendly discussions. He drove to my home, to pick up my trade at 10:30pm, saving me another returned trip to the dealer. Kent Crago is a good person to assist you, if your thinking about a new vehicle. The business office experience was present, even after two hours after they closed the doors. Very good experience overall. Henry Kaylor (USA RET) LTC 100% Disable Veteran More

Great service! Excellent dealership! I worked with Eliseo Rivera, who was both friendly and knowledgeable. He really understood my hectic and extremely fast paced sc Excellent dealership! I worked with Eliseo Rivera, who was both friendly and knowledgeable. He really understood my hectic and extremely fast paced schedule, and the fact that I don't have time to waste! I was in and out with a new car in a very short while, with no time stuck in idle chitchat! Would definitely recommend!!! The only downside was that my car was valued at approx. $170 less than the listed price, and neither my bank nor the dealer budged, despite the dealer's finance officer saying they (the dealer) should have. More

Best experience i ever had with a car dealership Steve. I purchased a used 2010 mercedes-benz ml 550 on oct. 25 2015. After rough experiences at other dealerships I had low expectations, but Fez Steve. I purchased a used 2010 mercedes-benz ml 550 on oct. 25 2015. After rough experiences at other dealerships I had low expectations, but Fez Shahid made the buying experience excellent for me. The car that i and up buying was so new arrival at the dealer and only had one picture online. Fez responding to my email the same day and send me pictures and a short video about the car. Since he did that i knew it`s worth to take the trip from NYC the next day. First time financing a car and I was little nervous but Fez helped me thru the whole buying procedure. After two weeks from my purchase Fez still helping me with any question i have about my car. Overall it was a great experience. Thanks for Fez and the whole team. Steve More

Excellent Service Fuel sensor failed and was not displaying the correct mileage after the vehicle was fueled. I contacted my salesperson and he told me to tow the vehi Fuel sensor failed and was not displaying the correct mileage after the vehicle was fueled. I contacted my salesperson and he told me to tow the vehicle to the dealership. I was able to drive the vehicle to the dealership without an appointment. The issue was out of date software. Service department updated the vehicle's software and I was able to retrieve my automobile on the same day. Everything is back to normal. I was happy and surprised at the service. I am glad I purchased my vehicle from this location. Tamara Dunklin More

Great Experience We recently purchased a used Nissan Rogue. We had a wonderful Sales Consultant, Ahmed Albadri. We got a great price and he even had us bring the car b We recently purchased a used Nissan Rogue. We had a wonderful Sales Consultant, Ahmed Albadri. We got a great price and he even had us bring the car back for detailing to make it look even better. Great experience overall. Ask for Ahmed he was very helpful. More

BAD Information I've recently purchased a used vehicle from Mercedes Benz of Tysons Corner and my overall experience was NOT so grand. My salesman hands were tied I'm I've recently purchased a used vehicle from Mercedes Benz of Tysons Corner and my overall experience was NOT so grand. My salesman hands were tied I'm sure however, his sale's pitch and deliverance of information were NOT to my expectations. I test drove the vehicle and noted a few concerns and pointed them which he (Syed) disagreed with my findings. I then turned to the used sales Mgr to test drive the car himself and he agreed that my findings we're in fact CORRECT. At the close of my sale I was issued a "VALET" key after being told (Syed) the previous owner would bring the original key to dealer which NEVER happened 1 week later. After making threats to return the vehicle is when the key issue was act upon however, MBOT (Syed/Fred) wanted ME to purchase a duplicate key at my own expense however, they would reimburse me. I totally disagreed and spoke to the used car Mgr (Fred) who was apologetic and stated MBOT would cover the key expense however, that took an add'l 2 days. After leaving several messages to have this matter resolved, used sales Mgr (Fred) NEVER rtnd my phone calls. I finally spoke with the parts Mgr (Richard) of the BMW dealership who went over and beyond his duties to assist me resolving this issue. The BMW parts Mgr (Richard) called me to say, "sorry you've been getting misleading information, your key is ready for pickup". Without his help, I don't know what I would've done. Customer Service means everything to me and I believe in treating ppl the way you want to be treated. Thanks More

took our G55 in for service took our 2011 G55 in for service had a window regulator not working. dropped it off with David C. He got the parts ordered and replace for us in less took our 2011 G55 in for service had a window regulator not working. dropped it off with David C. He got the parts ordered and replace for us in less than a week, did a great job communicating with us and keeping us up to date on the work being done. he did not try to sell us on anything we didn't need and treated us with kindness and respect . More