Mercedes-Benz of Tysons Corner

Just picked up my car on 3-24-2012 and on 3-25-2012 had to call for service BECAUSE OF A BLOW OUT, COST 119., RENT A CAR 142, CLEAN INJECTOR 300.00. Since it was a BMW 750Li I purchased I took the car to t to call for service BECAUSE OF A BLOW OUT, COST 119., RENT A CAR 142, CLEAN INJECTOR 300.00. Since it was a BMW 750Li I purchased I took the car to the nearest BMW, the fuel injectors were clogged because they put the wrong fuel in the car, , I am a Maryland resident so I had to have Maryland inspection, was advised tires so bad they couLD go any time, again, picked up vehicle on 3-24-12 AND SPENT 716.00 WITHIN A COUPLE OF DAYS, I ASKED ALFONSO OR WHATEVER THE @#$%& HIS NAME IS TO JUST TAKE CARE OF THE TIRE ISSUE, HE SAID NO, THEY CAN DO NOTHING FOR ME ABOUT ANYTHING. WHAT A SLEEZY BAS%$#@!*D, GONNA DEAL WITH IT, I AM PISSED , BUT ITS OK, \BETTER BUSINESS BUREAU, MBUSA, CONSUMER AFFairs, judical system, local news More

This was this the best car buying experience Ive had...Ever! I was treated so nicely by all the staff. Sam Jenkins was extremely professional and did not put pressure and treat me like I have oft had...Ever! I was treated so nicely by all the staff. Sam Jenkins was extremely professional and did not put pressure and treat me like I have often been treated by the typical pushy money grubbing "car pimps". The atmosphere at Tysons Corner Mercedes-Benz is like no other car dealer Ive been to, it is very relaxed and not rushed about getting you to make a decision as many do....practically ripping the money out of my pockets like a french pick pocket!!! I left twice and was not chased down like at the other dealers Ive been to. I went across the street to another dealer to look at a similar car and was treated like a french fry hitting the ground at "King's Dominion" with 100 seagulls pecking all over me! At Mercedes Benz of Tyson's I got a very fair price and I trully felt very comfortable unlike past experiences. At the other dealer I was actually offered a $25 gift certificate to buy their car! $25??? Unbelieveable!!! After this I recieved multiple calls hounding me to come back!!! I have never taken the time to write in a positive report on a car dealer, only negative. But this time I was treated so well I am compelled to do so! Sam insisted on cleaning and detailing the car before I left and the finance manager Leon Dionisic was extremely helpful and pleasant. In the future I will buy from Mercedes Benz of Tysons Corner and recommend them to all my family and friends. More

What a crappy experience with a Mercedes dealership. When you purchase a vehicle of this level you expect the experience to be a professional one. These guys are no better then the greasy used car salesmen you purchase a vehicle of this level you expect the experience to be a professional one. These guys are no better then the greasy used car salesmen you find everywhere. We purchased a $60K vehicle less then a month ago and have been nickle and dimed over the most rediculous issues we've had with the vehicle. These issues should have been handled as a no-brainer at this level but this group of people have one goal in mind, to suck you for every penny they can. Stay away, deal with Hagerstown Mercedes, a little further out but a world ahead of these guys in customer service. More

Ayman Elasady Internet Sales Manager was great guy to help me select the car I wanted he was very knowledgeable and helpful, definitely will do business with him again, it was over all good buying experi help me select the car I wanted he was very knowledgeable and helpful, definitely will do business with him again, it was over all good buying experience More

Sam Rachidi is unquestionably the most responsive & professional service representative I have ever had the pleasure of working with. He is one of two reasons I continue to work with HBL. The other is professional service representative I have ever had the pleasure of working with. He is one of two reasons I continue to work with HBL. The other is Demetri Giannapolis More

I have a 2009 Smart Car, which I LOVE. Today, I had it in for regular, routine service. This was the first time I visited this dealership for service, since I recently determined that it was closer to m in for regular, routine service. This was the first time I visited this dealership for service, since I recently determined that it was closer to my home. Sam Rachidi was my service manager. I couldn't have been more pleased with my visit. He was extremely helpful, kind, understanding and professional. If there were any questions or issues that arose during my service appointment, Sam was sure to see that they were smoothed out quickly. Thanks to Sam, it was a pleasure getting my Smart Car serviced at The Smart Center in Tyson's Corner, VA More

We have always had a great experience here. We bought the car elsewhere but have it serviced here because they are so great. Everyone is extremely helpful. We get phone calls updating us on the status the car elsewhere but have it serviced here because they are so great. Everyone is extremely helpful. We get phone calls updating us on the status of service and if there is a delay from the original time promised. We usually get our car before time promised. Sam is fabulous. Highly recommend using them. More

Recently, I brought my GL Mercedes in for a check. Sam Recently, I brought my GL Mercedes in for a check. Sam Rashidi my service advisor was incredibly helpful as he always is when I come in to the deal Recently, I brought my GL Mercedes in for a check. Sam Rashidi my service advisor was incredibly helpful as he always is when I come in to the dealership. The quality of service and attention to detail is always prestine. I attribute this to Sam and the diligent care he provides. I am grateful to have such a trustworthy person to go to with my automobile needs. Thank you and keep up the great work! Debi Saba More

I had a 9:00 appointment and I was met, promptly and courteously, at the front door of the dealership. Before my appointment with the sales consultant I used the internet to search their inventory, courteously, at the front door of the dealership. Before my appointment with the sales consultant I used the internet to search their inventory, and had an opportunity to discuss the potential purchase with one of their service advisors, so I already knew what I wanted. The friendliness and professionalism of the sales consultant (Edward Moore), and a test drive, closed the deal. The actual purchase (i.e. the paperwork and signatures) was pleasant, and FAST. I was thoroughly pleased with the process. More

I purchased a used Mercedes from MB of Tyson's Corner. The experience was exceptional. I traveled from Philadelphia, and was met by Michael Skarlatos, my Sales Rep, when I arrived at the Metro station. Be The experience was exceptional. I traveled from Philadelphia, and was met by Michael Skarlatos, my Sales Rep, when I arrived at the Metro station. Because I had seen the car on the internet, I had not had the opportunity to meet Michael. However, we had been in contact several times by phone and he had sent me sample paperwork so I arrived with full knowledge of the dealership and the people I would be working with. As a result, the purchasing process was excellent. Everyone, especially Michael and the Sales Manager Fred respected my time and did everything to make my buying experience pleasant, from having the car fully prepped when I arrived to stressing the purchase decision was mine, IE no pressure. I test drove the car, it was exactly as Michael had represented and at an excellent price as listed on the internet. After the test drive, Michael made certain I understood the car's features Michael is a real professional. I highly recommend him to anyone considering purchasing a vehicle as a local resident or remote internet customer. Being a car buff, I am familiar with the Penske name and what he has contributed to the automobile business. Mr Penske should be proud of his Mercedes dealership in Tyson's Corner and the people who work there. More