
Mercedes-Benz of Tysons Corner
Vienna, VA
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Words can't express how easy the process was. Bill was absoultly knowledgeable, helpful, and friendly. My expextations were exceeded and happy I went with Mercedes of Tysons Corner. I got everything I ask absoultly knowledgeable, helpful, and friendly. My expextations were exceeded and happy I went with Mercedes of Tysons Corner. I got everything I asked for! More
Mike was a great listener and was able to show us the perfect car for us! We felt like his one and only customer even though he was very busy. Wagner was exactly what you want in finance- thorough and ef perfect car for us! We felt like his one and only customer even though he was very busy. Wagner was exactly what you want in finance- thorough and efficient. *You can use this quote but not my name. More
I would have to say oru of all of the Mercedes I have owned, this SA was by far the worst and laziest. Not only was he incompitent, but his follow through and knowledge was rancid. I took my car in owned, this SA was by far the worst and laziest. Not only was he incompitent, but his follow through and knowledge was rancid. I took my car in for service and was called by my SA and told that they didnt think that some of the issues were warranty related, such as interior trim piece falling off the door, breaking LCD display and a software glitch that had my NAV in the middle of the India Ocean. I told him that my car only had 23k miles and this certainly should NOT be occuring. His comment was, "some things you just have to live with"... WTH. Not only was he completely dismissive of the issues, but his Service Manager was so disconnected, that he wanted to tell me that my car was NOT in warranty.. Obviouly he did not have the fact, but spoke out anyways. Needless to say, I took my car WITHOUT getting it serviced there to another dealership who AGREED, that a Car with 23K miles IS IN WARRANTY and that the SA and MB of Tysons, were trying to cut corners.. I WILL NEVER TAKE my vehicle to that POOR PATHETIC DEALERSHIP AGAIN. I would recommend that anyone wanting good quality service, go anohter MB dealer. MB of Tysons is POOR POOR POOR!!! UPDATE: Received a call from the SA Manager. Very polite, walked through each issues and civilly addressed them with me. More
Had a wonderful buying experience. Did my research online for a convertible for my wife and called to inquire about details. Sam prepared everything for me and I drive out to the dealership and purchased the for a convertible for my wife and called to inquire about details. Sam prepared everything for me and I drive out to the dealership and purchased the car with no haggling or complications. The smoothest transaction better. Great deal too. My wife is elated, and Samiya earned customers for life! More
This was the best car buying experience so far. The price was negotiated over the phone in 10 min and the car was ready for me the next day. Financing and all paperwork was done in less than 2 hours. price was negotiated over the phone in 10 min and the car was ready for me the next day. Financing and all paperwork was done in less than 2 hours. The salesman was great to work with and he even followed up a few times to make sure I'm satisfied and have any questions. I;ll buy my next Mercedes from him and this dealdership again. More
Great experience - it was quick and very satisfying. Out agent was very friendly professional and efficient. The prices were very competitive as well.I highly recommend this dealership. agent was very friendly professional and efficient. The prices were very competitive as well.I highly recommend this dealership. More
I must say my experience with Mercedes-Benz of Tysons Corner was outstanding. My Internet Sales Manager, Ayman Elasady, went over and above my expectations. I honestly did not expect to leave there with Corner was outstanding. My Internet Sales Manager, Ayman Elasady, went over and above my expectations. I honestly did not expect to leave there with a car but I did. Mr. Elasady is definitely a man of his word. This is the most plesant experience I have EVER encountered when purchasing a new car. I will definitely send others to Mr. Elasady. More
I was greeted enthusiastically by Ayman Elasady immediately when I arrived. He had the new vehicle prominently parked at the front of the dealership for my convenience. After test driving and evalu immediately when I arrived. He had the new vehicle prominently parked at the front of the dealership for my convenience. After test driving and evaluating the unit, we began earnest and amicable negotiation toward a final price. John Colon, the Sales Manage, entered the discussion and indicated that, although past closing time, they would make the deal work and do the final preps on the GLK for me to drive it home on that Saturday night. We never got contentious in our discussion and did arrive at a satisfactory deal in a relatively short amount of time. At all times I felt that I was treated professionally, courteously, and respectfully by them and by everyone at the dealership. This is my first purchase of a "luxury" car and I must say that the sales/dealership experience lived up to the reputation of the Mercedes-Benz brand. More
The salesman we worked with was very professional and attentive. He knew the car features very well. He was very patient and was able to answer all of our questions. We would give him 5 out of 5 stars attentive. He knew the car features very well. He was very patient and was able to answer all of our questions. We would give him 5 out of 5 stars for certain!!! We would highly recommend working with him and would buy from him again. More