Mercedes-Benz of Tysons Corner

Bought a certified mercedes by phone, flew in to pick it up. Sales person (Joe Navarre) picked me up from the airport and a few hours later all was taken care of and I was back on my way to Florida. Car ( up. Sales person (Joe Navarre) picked me up from the airport and a few hours later all was taken care of and I was back on my way to Florida. Car (and all other things) were as promised and it was overall a good experience. Only comment i could make (and this is really no big deal) is that the interior could have been detailed a bit better. More

I have been known to walk out of dealerships who resort to tactics that are insulting and a waste of my time. Initial contact was made on Monday morning and there were three short phone calls and a fax on to tactics that are insulting and a waste of my time. Initial contact was made on Monday morning and there were three short phone calls and a fax on Tuesday. Price negotiations were fair, equitable and without any of the pressure that too often appear with car purchases. I drove 3 hours in the rain Wednesday morning to make my transaction. After inspecting the car, a test drive and completing paperwork in a seemless fashion, I drove off in a perfect 2010 E350 Coupe that afternoon. The Sun appeared, it seems requested just for me, for my trip home. The entire experience was professional and Michael Skarlatos was top notch. I will happily recommend him, and this dealership, to any who are interested in a Mercedes. Highly recommended! More

We just purchased a Certified Pre Owned vehicle from Mercedes Benz of Tysons Corner. We dealt with Mr. Fez Shahid. It was a pleasure to work with Mr. Shahid. He was very knowledgeable about the veicle w Mercedes Benz of Tysons Corner. We dealt with Mr. Fez Shahid. It was a pleasure to work with Mr. Shahid. He was very knowledgeable about the veicle we were considering, and willing to provide any information we requested. They are an efficient dealership, very professional and courteous. The entire sales process was smooth and we never felt that we were being rushed into a decision or pressurized in any way. We would certainly consider purchasing another vehicle from them, and would therefore have no hesitation in recommending this dealership and Mr. Shahid to other consumers. More

Sam Rachidi, along with the Service Team at HBL of Tyson's corner makes each visit an enjoyable experience. Despite the challeneges of the Tyson's Metro construction, the dealership remains open, cle Tyson's corner makes each visit an enjoyable experience. Despite the challeneges of the Tyson's Metro construction, the dealership remains open, clean and efficient. Sam ensures that clients are up to date on the progress of their vehicles, explains any work preformed and ensures customer satisfaction through his diligence. I would recommend Sam and the HBL staff to the highest degree. More

These ratings are still not high enough to indicate the wonderful warm professional manner in which we recently received with our purchase MB-Tysons & the two employees. Right from the first point of conta wonderful warm professional manner in which we recently received with our purchase MB-Tysons & the two employees. Right from the first point of contact to driving our car off the lot we were treated with utmost respect..Thanks for all the "hospitality" More

Hi Mary, Thank you so much for everything! Jana Hi Mary, Thank you so much for everything! Jana has never been happier driving. She called me today while driving home from work. She sounde Hi Mary, Thank you so much for everything! Jana has never been happier driving. She called me today while driving home from work. She sounded so happy I could imagine seeing her smile from ear-to-ear. I can't thank you enough for making what’s normally a tense process / situation painless. Please pass on our heartfelt thanks to the gentleman that spoke with us briefly about our options of trading in our Toyota, or selling it (I believe his name was Mr. Wagner). The two of you made us feel welcome. We really appreciated it. Oh...I almost forgot...Leon was awesome! It's amazing how he's able to take what appears to be an extremely complex process and make it so smooth. This was truly an enjoyable experience. I look forward to contacting you in the future. I also look forward to hearing from the folks in the service department. Once again, we are truly thankful for everything. Regards, Wayne & Tokzhan (Jana) Clay “Proud Mercedes Owners” More

The service and responsiveness that I received from Michael was simply incredible. From the test drive, information gathering and finance department, Michael made the process very painless and he was Michael was simply incredible. From the test drive, information gathering and finance department, Michael made the process very painless and he was very professional. I will certainly recommend this dealership. More

I was extremely impressed by the high professionalism and no-nonsense attitude that Rosanne displayed as soon as me and my wife stepped into the dealership. That was maybe a tenth visit to a dealership withi no-nonsense attitude that Rosanne displayed as soon as me and my wife stepped into the dealership. That was maybe a tenth visit to a dealership within a week as I was shopping around for a new lease, so I had researched everything and was ready to go for a good deal. In a matter of minutes Rosanne was able to find exactly the car I needed, and came up with an offer that met all my requirements. She is unbelievably efficient and just a pleasure work with. Both of us will not hesitate to recommend Rosanne to anyone who wants to avoid those famous dealer games. More

After a bumpy start with the service shop on our 12,000 mile check-up, I am pleased with the transaction. A rep called to assure that their work was satisfactory, and when made aware of our concerns, they mile check-up, I am pleased with the transaction. A rep called to assure that their work was satisfactory, and when made aware of our concerns, they were addressed. Further, the shop completed the work on time and also did a fine job washing and otherwise cleaning the car. All said and done, we were pleased. We will continue to use the service shop, and in the end, that is as glowing a commendation as possible. More

This is a first rate operation. I walked into the showroom and drove away with a new Mercedes Benz within 2 hours! I traded in my 2009 E-350 for an upgraded 2011 E350 and the process was very smooth showroom and drove away with a new Mercedes Benz within 2 hours! I traded in my 2009 E-350 for an upgraded 2011 E350 and the process was very smooth - no hassles. Demitri took the time to review my service record history with Mercedes to better understand me as a customer. I consider this - doing your homework! He had 2 automobiles ready for me to test drive when I arrived last Friday afternoon. The new E-350 really sells itself - it is a great value. Leo and Waqner finalized the deal by giving me top value for my trade in and working out manageable monthly payments to fit my budget. Everyone at the dealership, from the receptionist to the mechanics are consistent in their committment to customer service. More