
Mercedes-Benz of Tysons Corner
Vienna, VA
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I have visited a lot of luxury car dealerships over the last several weeks, but I have honestly not met people as honest, respectable, and easy to work with as this bunch at Tysons Mercedes. They gave me last several weeks, but I have honestly not met people as honest, respectable, and easy to work with as this bunch at Tysons Mercedes. They gave me a great price for my new 2010 C 300 and my junky trade in. They listened to me and really catered to my needs as a first time car buyer. Most important to me, they treated me with respect, which I have found surprisingly lacking at other luxury car dealerships. I was able to speak direcrtly and deal openly with the sales manager, Wagner. I found this efficienct and productive, and he definitely closed the deal. The business manager, Leo, was hilarious and did not try to sell me a whole bunch of packages I don't need. He treated me like we were old friends, and I felt very comfortable settling the financial details with him. Finally, I must say a word on my 2 sales reps, Rosanne and Mary. Rosanne was knowledgeable and confident, 2 qualities I find very reassuring when making such a purchase. My other rep, Mary, was a true sweet-heart and hugged me when I left the dealership. I can see that she takes her work personally. I will 100%, most defintely come back to buy my next car at Tysons Mercedes -- with this team of guys and gals. Thank you! More
I worked with Fez Shahid and received excellent service. Mercedes Benz of Tysons Corner gave me a wonderful price on my new vehicle and i will definitely recommend them to family and friends.. GREAT experie Mercedes Benz of Tysons Corner gave me a wonderful price on my new vehicle and i will definitely recommend them to family and friends.. GREAT experience! I will come back for any other vehicle purchasing needs! More
This was our first experience purchasing a Mercedes and it was excellent! We had been searching for the new ML450 hybrid for a few months with no luck. We saw that Mercedes in Tysons had one and called rig it was excellent! We had been searching for the new ML450 hybrid for a few months with no luck. We saw that Mercedes in Tysons had one and called right away. We were fortunate enough to end up working with Clayton Garrett in new car sales. Clayton went above and beyond to make sure that he had the right car for us and we came in the very next day to lease it. He had taken extra time to get to the office early and become familiar with the car before we arrived. He was extremely pleasant to deal with during the entire process and has been in constant communication with us afterwards to make sure that we had everything we needed. I know that we will be coming back to Mercedes in Tysons for future purchases and I highly recommend Clayton to anyone! More
Bill Detwiler was fantastic! He took time with us; even after the lease was finalized. He even gave us his cell phone number. He told us to stop by anytime we wanted any help with the various on-board after the lease was finalized. He even gave us his cell phone number. He told us to stop by anytime we wanted any help with the various on-board systems. Leo, the lease manager was also great. We traded in our 2000 ML-320 (which we purchased here also). It was a great car and it was said saying goodby to it. Hopefully, we will feel the same about the new ML-350 when it comes time to trade it in. Overall, I would highly recommend this dealership!! More
We haven't bought a car there yet but our shopping experience so far with Mercedes Benz of Tysons Corner and Sales Consultant Bill Detwiler will bring us back there as soon as we're ready to buy. Bill experience so far with Mercedes Benz of Tysons Corner and Sales Consultant Bill Detwiler will bring us back there as soon as we're ready to buy. Bill is exceptionally knowledgable and sincerely friendly. There was no pressure and all of our questions were answered thoroughly. Bill's experience in both sales and service is a real plus. It was a total pleasure to work with him. The dealership overall also makes a great impression. We toured the service department as well and it was cleanest and most luxurious one I have ever seen. More
This is the second Meredes I buy from Mercedes Benz of Tyson's Corner over the past year, and on both counts the sales team was superb. However, for our second buy, my wife and I were assisted by Clayton Tyson's Corner over the past year, and on both counts the sales team was superb. However, for our second buy, my wife and I were assisted by Clayton Garrett --- professional in all respects and committed to his customer. Long story short...my wife desired an E-350 Cabriolet and Clayton did all necessary to ensure she drove off with it that night. He worked with management on our behalf and made certain we received the requested price --- not only on the Cabriolet, but also on our trade-in! If you are looking for a salesman who can accomplish mission and take care of his customers simultaneously, look no further...Clayton Garrett is your man. Highly recommend you seek him out, if going to Mercedes Benz of Tyson's corner -- rock solid performer...bar none! RAA More
My overall experience at Mercedes Benz of Tysons Corner was excellent. The entire staff was great, but my salesperson, Bill Detwiler, stood out from the rest. Mr. Detwiler was extremely friendly and knowle was excellent. The entire staff was great, but my salesperson, Bill Detwiler, stood out from the rest. Mr. Detwiler was extremely friendly and knowledgeable about the car I was interested in. He really made me feel comfortable through the entire car purchasing experience. Additionally, he showed me the entire facility including the service department. I previously went to a few other Mercedes Benz dealerships around the DC Metropolitan area and I did not receive the same type of customer service, knowledge, and professionalism from them. Mercedes Benz of Tysons Corner stood out by far from the others. I strongly recommend Mercedes Benz of Tysons Corner and will look to do business with them in the future. More
Have bought 12 cars, best experience ever. Bill really worked to find me the right solution not sell me a car, including use requirements, features, price, etc. - the complete package. All contacts at the worked to find me the right solution not sell me a car, including use requirements, features, price, etc. - the complete package. All contacts at the dealership were very positive, professional and respectful of my time and needs. Great facility, looks like a higher class operation. Would recommend them to anyone. Worth a visit even if you are not in the market for a Mercedes, I was not and now I am an owner and happy about it. Ask for Bill Detwiler. More
the dealership in general and clayton garrett in particular made buying our cars a simple and enjoyable process. everyone we dealt with at the dealership was knowledgable and helpful.buying cars can particular made buying our cars a simple and enjoyable process. everyone we dealt with at the dealership was knowledgable and helpful.buying cars can be a hateful experience but, clayton garrett and the people at mb of tysons corner made it anything but that!!!!! More
It has been an absolute pleasure working with Bill at this dealership. His knowlegde of his cars as well as the competition is extensive and impressive. He is always willing and prepared to answer any this dealership. His knowlegde of his cars as well as the competition is extensive and impressive. He is always willing and prepared to answer any questions whether trivial or significant. His balance of professionalism and personalization is to be commended, as is his patience. The cost of a new car - ~$40,000. The cost of a good salesman - Priceless. Cheers Bill! More