
Mercedes-Benz of Tysons Corner
Vienna, VA
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Mercedes Benz of Tyson Corner as re great no hassle sale friendly and knowledgeable staff ,easy and pleasant experience. Differently I recommend them for my friends and family. friendly and knowledgeable staff ,easy and pleasant experience. Differently I recommend them for my friends and family. More
Yvonne & Yung were amazing. I drove my new E53 AMG from Atlanta and wanted to have it serviced immediately. Scheduling an appointment was easy and fast. They not only service I drove my new E53 AMG from Atlanta and wanted to have it serviced immediately. Scheduling an appointment was easy and fast. They not only serviced my vehicle, but checked for and addressed 1 recall issue. The loaner vehicle was waiting for me upon my arrival. JOB WELL DONE TEAM! More
Collin was an amazing service advisor! I drove from Texas and needed my car serviced and it seamless. He was prompt, responsive and efficient! Highly recommended. I drove from Texas and needed my car serviced and it seamless. He was prompt, responsive and efficient! Highly recommended. More
I'm new to the area, I called to make an appointment a week ago to get my car serviced for an airbag recall. When I get to service, they tell me it's going to be 2-3 days to do a software update for my ca week ago to get my car serviced for an airbag recall. When I get to service, they tell me it's going to be 2-3 days to do a software update for my car and because it's a recall I cannot get a loaner??? The service person showed me a stack of 20 files and said these are all before you. If I came back in 3 days there will just be another stack in front of me, I’ve never seen anything like it, I’ve owned Mercedes cars since 2005, never once did I hear someone complain like that and just not care. Do not understand why this wasn't told to me when I made the appointment but I had to leave and could not be without a car for 3 days. I called the service director David Matsumoto at 11, never got a call back, called again end of day, no one to take my calls. I own 2 Mercedes, this is my first experience with this dealership, NOT LIKELY TO USE THEM AGAIN! I might as well travel to Germantown where I have gone for the past 17 years. For a dealership that charges $160 hour for service, the least they can do is make simple appointment and my first experience a positive one! More