Mercedes-Benz of Tysons Corner

We had an issue with the sales manager requiring us to fill out a credit application to verify our identity. He said it is company policy, after contacting corporate this is not the case. I will wait to s fill out a credit application to verify our identity. He said it is company policy, after contacting corporate this is not the case. I will wait to see if the inquiry is removed, as they have stated. Once completed this is a excellent store to purchase from. More

Outstanding service! Highly recommend. All issues resolved to my total satisfaction. Totally satisfied with the service. Highly recommend. All issues resolved to my total satisfaction. Totally satisfied with the service. More

I was helped by Maria Kafee. She is awesome. She was patient, responded promptly and was helpful in every way. She is awesome. She was patient, responded promptly and was helpful in every way. More

Mercedes Benz of Tyson Corner as re great no hassle sale friendly and knowledgeable staff ,easy and pleasant experience. Differently I recommend them for my friends and family. friendly and knowledgeable staff ,easy and pleasant experience. Differently I recommend them for my friends and family. More

My husband and I have been clients for many years, and always had the best quality service possible. always had the best quality service possible. More

Yvonne & Yung were amazing. I drove my new E53 AMG from Atlanta and wanted to have it serviced immediately. Scheduling an appointment was easy and fast. They not only service I drove my new E53 AMG from Atlanta and wanted to have it serviced immediately. Scheduling an appointment was easy and fast. They not only serviced my vehicle, but checked for and addressed 1 recall issue. The loaner vehicle was waiting for me upon my arrival. JOB WELL DONE TEAM! More

They were really nice and professional. I was so comfortable and satisfied with their services. I was so comfortable and satisfied with their services. More

Collin was an amazing service advisor! I drove from Texas and needed my car serviced and it seamless. He was prompt, responsive and efficient! Highly recommended. I drove from Texas and needed my car serviced and it seamless. He was prompt, responsive and efficient! Highly recommended. More

Pro & knowledgeable staff. Right on time. Nothing hide . No pressure on adding unnecessary repair. Honest and up front. Right on time. Nothing hide . No pressure on adding unnecessary repair. Honest and up front. More

I'm new to the area, I called to make an appointment a week ago to get my car serviced for an airbag recall. When I get to service, they tell me it's going to be 2-3 days to do a software update for my ca week ago to get my car serviced for an airbag recall. When I get to service, they tell me it's going to be 2-3 days to do a software update for my car and because it's a recall I cannot get a loaner??? The service person showed me a stack of 20 files and said these are all before you. If I came back in 3 days there will just be another stack in front of me, I’ve never seen anything like it, I’ve owned Mercedes cars since 2005, never once did I hear someone complain like that and just not care. Do not understand why this wasn't told to me when I made the appointment but I had to leave and could not be without a car for 3 days. I called the service director David Matsumoto at 11, never got a call back, called again end of day, no one to take my calls. I own 2 Mercedes, this is my first experience with this dealership, NOT LIKELY TO USE THEM AGAIN! I might as well travel to Germantown where I have gone for the past 17 years. For a dealership that charges $160 hour for service, the least they can do is make simple appointment and my first experience a positive one! More