Mercedes-Benz of Valencia

My family always gets excellent service in Valencia, the service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. More

Jordan was great, from the meeting him when we walked in the door, to the very end. The services was great, and done in a timely manner; the door, to the very end. The services was great, and done in a timely manner; More

Thank you for always taking good care of me and my car ♥️♥️♥️ Love my Mercedes and will definitely be getting a new one next year ❣️ Just not a lease😎 ♥️♥️♥️ Love my Mercedes and will definitely be getting a new one next year ❣️ Just not a lease😎 More

Thank you for a smooth easy transaction no haggling negotiating Fábio and Kyle were great and so is Jeff in finance to have to get some bugs worked out but that’s typical with a used vehicle negotiating Fábio and Kyle were great and so is Jeff in finance to have to get some bugs worked out but that’s typical with a used vehicle More

Was a great experience, like every time I visited the service department. They provide me with a loner for as long as my car was in service. service department. They provide me with a loner for as long as my car was in service. More

I am very thankful with Mercedes-Benz of Valencia. I went in because my car 2020 CLA had a recall an I was very scared. Thankful Ernesto from service department helped me and Assured me that it would get fix in because my car 2020 CLA had a recall an I was very scared. Thankful Ernesto from service department helped me and Assured me that it would get fixed Got me in to a Loaner car right away. An I got my car back fast a fixed. Thank you so much grate customer service... More

Another great service experience. It was fast and easy to drop off the car and have things looked over. They did have to back order a trim piece, but overall excellent service. drop off the car and have things looked over. They did have to back order a trim piece, but overall excellent service. More

Our Salesperson (Fabio) was wonderful to talk with, handled everything for us over the phone and internet, was very understanding of our needs and EXTREMELY patient with us as we had to keep delaying handled everything for us over the phone and internet, was very understanding of our needs and EXTREMELY patient with us as we had to keep delaying our visit to finalize the deal. He gave us the deal we needed and really made the experience very positive. I wish we were ready to buy another car from him. Thanks so much! More

Ryan Helquist was excellent from start to finish. The service time was less than I expected...very fast! The cost of the service was reasonable and the wash job perfect! service time was less than I expected...very fast! The cost of the service was reasonable and the wash job perfect! More

The staff especially Ernesto Gonzales was super polite and efficient! Service center was neat and clean Car came back in record time and had been washed ! and efficient! Service center was neat and clean Car came back in record time and had been washed ! More