Mercedes-Benz of Valencia

Easy Buying Experience with William Moussa. We came to MBZ Valencia "3 vehicles ago" after having unsatisfactory experiences elsewhere. William Moussa was our sales rep that first time and, b We came to MBZ Valencia "3 vehicles ago" after having unsatisfactory experiences elsewhere. William Moussa was our sales rep that first time and, based upon our several experiences with him, we'll expect to continue our long-term relationship with him. He was more than helpful in listening to our requirements and finding the appropriate vehicle (even when not on hand at his store.) Even the normal "haggling" process was acceptably pleasant and cordial and did not cause the migraines of past experiences. And, because we live a considerable distance, William offered to pick up our leased vehicles and personally deliver the new ones to us. Then he carefully went over the details of the car including the pairing of our cell phones. We have not had a better experience with Mercedes-Benz in all our years dating to our first car in 1990. Kudos to William Moussa and, by extension, Mercedes of Valencia! Well done! More

No Recommendation I have had my 2 vehicles serviced for over 15 years at your service department. When I was told my transmission oil had never been changed so was fu I have had my 2 vehicles serviced for over 15 years at your service department. When I was told my transmission oil had never been changed so was furious. More

Perfect Service Neil Burr did a great job finding me the perfect car and then made the buying process so easy and enjoyable. I love my new car! Steller Service! Neil Burr did a great job finding me the perfect car and then made the buying process so easy and enjoyable. I love my new car! Steller Service! More

Excellent service! Shareef provided the best car shopping experience ever! Funny dude with lots of patience and gave us an excellent deal. I would recommend him and this Shareef provided the best car shopping experience ever! Funny dude with lots of patience and gave us an excellent deal. I would recommend him and this location over and over. Kyle was also very helpful at the very end! More

Jeremy and Shareef Hands down the best customer service I’ve received in a long time. Jeromy H. And Shareef took care of me and put my mind at ease. They are the best he Hands down the best customer service I’ve received in a long time. Jeromy H. And Shareef took care of me and put my mind at ease. They are the best here !! Highly recommend! 5🏆🏆 More

Great service! Had a recall on our motorhome on a Sprinter chassis. Derick was very helpful and the process was seamless.i left a very happy camper. Had a recall on our motorhome on a Sprinter chassis. Derick was very helpful and the process was seamless.i left a very happy camper. More

Great job! Jazmin was great. I had a recall for the better part of a year, and she was able to get the part, which nobody else was able to get. Jazmin always ma Jazmin was great. I had a recall for the better part of a year, and she was able to get the part, which nobody else was able to get. Jazmin always makes us feel like valuable customers and her customer service is excellent! More

Entire Team members were Professional I arrived at the dealership at 815am for a service appointment. I was greeted upon arrival and was met by Bill Parks who attends to my vehicles requi I arrived at the dealership at 815am for a service appointment. I was greeted upon arrival and was met by Bill Parks who attends to my vehicles requirements. Always pleasant and informative about my vehicles service needs. Bill keeps me informed of inspection findings and my options. Only wish other companies were as trained in this professional manner. We appreciate your team's All-in & service oriented way of making sure our next Mercedes Benz will be purchased in Valencia. Sincerely Gabe and Chris, USAF Ret. 🇺🇸 More

Tony Lazzara was unbelievable!!!! Tony was so thorough and knowledgeable. Slid me right into my dream vehicle. SO GRATEFUL! He was on top of every single detail. Made the Tony was so thorough and knowledgeable. Slid me right into my dream vehicle. SO GRATEFUL! He was on top of every single detail. Made the purchase very easy. More

recent service timely completion of service.Staff were very friendly and professional -especially Matt Geisser. Thank you.Dr Charnock i will be sure to return hopefu timely completion of service.Staff were very friendly and professional -especially Matt Geisser. Thank you.Dr Charnock i will be sure to return hopefully just for service!! More