Mercedes-Benz of Valencia

Quick Repair, Great Service I went in to the Mercedes Benz of Valencia for a windshield replacement after a large rock caused irreparable damage to my windshield. Jazmin Quintero I went in to the Mercedes Benz of Valencia for a windshield replacement after a large rock caused irreparable damage to my windshield. Jazmin Quintero was wonderful in coordinating the service, ordering the necessary parts and scheduling the repair in a timely manner. Her communication, both in person and via email/phone, was thorough, helpful, and friendly. I’m extremely satisfied with the work that was done by the service technicians, and the overall experience with the dealer was great (provided me a loaner car and completed the work within the day). I will definitely be returning to this dealer in the future for my other service needs. More

Service is Excellent I bought my 2016 E 350 , December 2018... Tony Lazzara in sales has been great ... Matt in service has taken care of the care ... service has been per I bought my 2016 E 350 , December 2018... Tony Lazzara in sales has been great ... Matt in service has taken care of the care ... service has been perfect ... More

Bill Parks is the best! Bill was extremely helpful, professional and accommodating. He listened to my concerns, communicated them effectively to the service staff and advise Bill was extremely helpful, professional and accommodating. He listened to my concerns, communicated them effectively to the service staff and advised me very clearly of what the recommendations were and what the cost involved would be. More

Romeo Samya, your the best! Romeo was my sales consultant he was very professional, made me feel at ease, as a female this was the first purchase I did without my husband. He did Romeo was my sales consultant he was very professional, made me feel at ease, as a female this was the first purchase I did without my husband. He did not pressure me into purchasing my car. I wish we would have more sales personnel like Romeo. More

Exceptional Derek Gauge is an amazing asset to the service department. Very kind, accommodating, and customer service focused. Time is critical and he ended up Derek Gauge is an amazing asset to the service department. Very kind, accommodating, and customer service focused. Time is critical and he ended up getting the vehicle ready in time. Consistently he goes above and beyond. He deserves a raise. More

Repairs Bill the service advisor was great. He explain everything in detail. Thank you bill for outstanding service please continue taking care of customers d Bill the service advisor was great. He explain everything in detail. Thank you bill for outstanding service please continue taking care of customers daily and providing great service More

Best experience ever. I appreciated the professionalism, knowledge and timely service of the team. Most importantly, honesty, fast straight forward service and desire for p I appreciated the professionalism, knowledge and timely service of the team. Most importantly, honesty, fast straight forward service and desire for perfection wins harts every time. More

Quick and easy purchase Everything was as agreed. Trisha had my purchase ready when i arrived. Made everything easy and pleasurable. Kyle took the time to make sure I un Everything was as agreed. Trisha had my purchase ready when i arrived. Made everything easy and pleasurable. Kyle took the time to make sure I understood the Technology in the vehicle, Great experience!! More

Cila jet application As part of my new car purchase, I had the Cila Jet paint protection applied. From the initial text contact with Derek to the drop off courtesy ride ba As part of my new car purchase, I had the Cila Jet paint protection applied. From the initial text contact with Derek to the drop off courtesy ride back home and pick-up to collect my car, it was a 100% positive experience. Plus my car looks like dynamite now! More

Friendly and professional persons Good service and professional talk more salesman is like friends for sure for my next car definitely I will used the same dealer is fare for me but e Good service and professional talk more salesman is like friends for sure for my next car definitely I will used the same dealer is fare for me but en the end is good choice More