Mercedes-Benz of Wesley Chapel

I never received a copy of the warranty papers I sign. I’ve called multiple time and spoke to the selling agent. My wife has also called multiple time. I’ve called multiple time and spoke to the selling agent. My wife has also called multiple time. More

I had a really great experience at Mercedes-Benz Wesley Chapel. I was able to purchase my first Mercedes-Benz vehicle from this dealership. The staff were very nice, professional and knowledgeable. Oh an Chapel. I was able to purchase my first Mercedes-Benz vehicle from this dealership. The staff were very nice, professional and knowledgeable. Oh and the cookies are the bomb! This is one of the best hospitable dealerships in the greater Tampa area. More

We recently purchased a 2024 GLE from Wesley Chapel MB and was truly impressed with the experience. My sales agent (Bruno Santelli) was an extremely knowledgeable of the product line and worked with us s and was truly impressed with the experience. My sales agent (Bruno Santelli) was an extremely knowledgeable of the product line and worked with us side by side through the entire process. His longstanding experience with MB was evident and extremely helpful in answering questions regarding features on various vehicles and how they have evolved over time. This is our 5th MB and now our go to dealership for service and future purchases. Thank you Bruno and Wesley Chapel MB. More

We went for service for both of our cars. One was scheduled and the other unscheduled. They were courteous and efficient and did a great job on both cars. One was scheduled and the other unscheduled. They were courteous and efficient and did a great job on both cars. More

Great service! From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff me From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff members are polite, professional and eager to help. Lindsey Roseberry the service advisor is absolutely fantastic. They always answer all of my questions and they get me in and out in a timely manner. More

Wesley Chapel Mercedes Benz dealership was very accommodating in bringing back the used car I was interested in after it had been transferred to another Auto Nation dealership that was pretty far a accommodating in bringing back the used car I was interested in after it had been transferred to another Auto Nation dealership that was pretty far away. Everyone is friendly and helpful and very professional. More

Overall great Customer Service, Justin Service Manager is always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. More

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activities. More

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I highly recommend to everyone! More

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More