Mercedes-Benz of West Chester

Lynne Knox/dealership was great. I think it is cheap that you charged me about $450 for tire wear with 23500 miles on my lease. you charged me about $450 for tire wear with 23500 miles on my lease. More

Excellent customer service. Service department is exceptional. Paul Grasiano is a great representative that defines service. I will be in soon to discuss my wife’s S550 lease. Is your sales departmen exceptional. Paul Grasiano is a great representative that defines service. I will be in soon to discuss my wife’s S550 lease. Is your sales department open? More

Friendly agents, no fuss , no hurry up deals . Most of all no one tried to sell me something I wasn’t looking for. No pressure . all no one tried to sell me something I wasn’t looking for. No pressure . More

Very pleased! Very pleased with the personal service provided by Craig Muehlbach. He careful,ly explains all work needed and or performed and offers suggestions for Very pleased with the personal service provided by Craig Muehlbach. He careful,ly explains all work needed and or performed and offers suggestions for future needs. I find that all personnel at this dealership are committed to customer service and they understand customer preferences. Craig diligerntly follows up after I leave the dealership to make sure that I was completly satisfied with the service provided. More

Always a pleasure dealing with service and Lynn Knox. Everyone is well versed in the product Enjoy the loaner car. Easy pick up and drop off Everyone is well versed in the product Enjoy the loaner car. Easy pick up and drop off More

Burnt out headlight fixed in minimal time no problem. Have been dealing with this dealership for at least 20 years. Pickup and delivery for service makes a big difference to me. The new express service Have been dealing with this dealership for at least 20 years. Pickup and delivery for service makes a big difference to me. The new express service is also useful. More

Very easy group of people to deal with. Car is always well cared for and car is always returned after service clean and never any issues well cared for and car is always returned after service clean and never any issues More

Just came in for state inspection. No issues with car. It was the best car wash I had in last 5 years owning this car. Probably because place was empty from virus. was the best car wash I had in last 5 years owning this car. Probably because place was empty from virus. More

bad advise receive the last service end up paying cash but I had car shield and was told they didn’t use Not happy at age but I had car shield and was told they didn’t use Not happy at age More

Service is ALWAYS impeccable. Great communication, timely service & fair prices. ALWAYS with a smile! I take both of my cars to MB of WC! I would not go anywhere else! service & fair prices. ALWAYS with a smile! I take both of my cars to MB of WC! I would not go anywhere else! More