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Mercedes-Benz of West Chester
West Chester, PA
1,867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,867 reviews
Verified Customer
April 11, 2020
30,000 Mile Service Excellent service. Had my SUV in for 30k mile service and they did a good job. Can the shop recommend a detail service? Only wish more types of Excellent service. Had my SUV in for 30k mile service and they did a good job. Can the shop recommend a detail service? Only wish more types of loaner cars were available. More
by JERRYWOJ2
Employees Worked With
Matthew Reimel
April 11, 2020
Everybody was very caring, nice, and meticulous. Matthew Gunns is a very nice, and professional person. I strongly recommend him and West Chester Mercedes to everyone who’s looking for the highest standards Gunns is a very nice, and professional person. I strongly recommend him and West Chester Mercedes to everyone who’s looking for the highest standards More
by SOHEILIMEHRDAD
Employees Worked With
Matthew Gunns
April 09, 2020
Excellent service. Craig M does a fantastic job of always meeting our needs. He arranges a loaner when needed, gets us in quickly and makes sure we are 1000% satisfied each and every time. meeting our needs. He arranges a loaner when needed, gets us in quickly and makes sure we are 1000% satisfied each and every time. More
by Sandradmcculley
Employees Worked With
Craig M in service
April 07, 2020
Really nice dealer. My advisor really cares about me stead of just making some money. Also very easy to make/change an appointment. Love them! stead of just making some money. Also very easy to make/change an appointment. Love them! More
by Zhan Tiffany
Employees Worked With
Valante Pappas
April 07, 2020
I have purchased 3 cars from this dealership since 2006. My current vehicle, a 2017 GLE350, is hands down the best vehicle I have ever owned. This dealership does a fine job maintaining my vehicle My current vehicle, a 2017 GLE350, is hands down the best vehicle I have ever owned. This dealership does a fine job maintaining my vehicle More
by RUMBA215
Employees Worked With
Greg Roth
April 07, 2020
It appears well managed. My sales advisor and the serv dept have been excellent over the years. I have bought a dozen cars there in the last 20 years. dept have been excellent over the years. I have bought a dozen cars there in the last 20 years. More
by LEME308
Employees Worked With
Lynne Knox, Michael Strickland
April 03, 2020
Once again, Service Rep Paul Graziano provided excellent support. Everything completed correctly and explained fully. Would go nowhere else for service. Paul is why I purchase at your dealership. support. Everything completed correctly and explained fully. Would go nowhere else for service. Paul is why I purchase at your dealership. More
by ERMMPM
Employees Worked With
Paul Graziano
April 02, 2020
Organized, efficient, huge selection of cars at the dealership, very receptive staff and awesome sales associate. Easy and quick sales transaction. Love my new car dealership, very receptive staff and awesome sales associate. Easy and quick sales transaction. Love my new car More
by HHHUMA
Employees Worked With
Matthew Reimel
April 01, 2020
Responsive and Customer focused. Service department is accommodating. Valante was great to work with and very focused on meeting my needs. I would definitely refer family and friends. accommodating. Valante was great to work with and very focused on meeting my needs. I would definitely refer family and friends. More
by JAC531
Employees Worked With
Valante Pappas, Matthew Melsheimer
