Mercedes-Benz of West Chester

Really love this place everybody is so help full was a great experience would definitely go back our sales person was unbelievable would recommend it to everyone great experience would definitely go back our sales person was unbelievable would recommend it to everyone More

Paul Forsyth and his team were truly amazing! They make the process easy and very inviting. The relaxed atmosphere, makes you feel comfortable and at home! the process easy and very inviting. The relaxed atmosphere, makes you feel comfortable and at home! More

I did not get the car I wanted! Not the color, not the interior color, not the features, not the navigation feature, just a lot of excuses and no satisfaction! My experience was terrible and I got ripped interior color, not the features, not the navigation feature, just a lot of excuses and no satisfaction! My experience was terrible and I got ripped off! More

Outstanding sales process. So easy and quick. Zero pain. Great service dept. Friendly, fast and through. The best car buying experience I have ever had. Great service dept. Friendly, fast and through. The best car buying experience I have ever had. More

Could not be more impressed in my first purchase of a GLE 350. Steve and Angelo could not be more accommodating to every need. After visiting 3 other MB dealerships I choose this one because of the top not 350. Steve and Angelo could not be more accommodating to every need. After visiting 3 other MB dealerships I choose this one because of the top notch service of Steve and Angelo. More

Cannot keep their promise! Customer representative is not responsible. The guy only know how to ask you pay more for unnecessary maintenance. Promised to return my car in three Customer representative is not responsible. The guy only know how to ask you pay more for unnecessary maintenance. Promised to return my car in three days for the steering recall, he added three more days to return my car. Until I called the manager, they returned my car on the due day. More

I always love coming to the dealership, everyone very friendly, professional, and efficient. The staff is easy to work with, but sometimes there are issues with phone pickup & message return. friendly, professional, and efficient. The staff is easy to work with, but sometimes there are issues with phone pickup & message return. More

I had a great experience with the service team! Courteous, professional, quick and knowledgeable! Matt Gunn runs a great department! I would have no hesitation recommending them! Courteous, professional, quick and knowledgeable! Matt Gunn runs a great department! I would have no hesitation recommending them! More

I had a vibration and a pull to the left. All problems were repaired. The best service department in the TriState area. The service advisor is excellent! were repaired. The best service department in the TriState area. The service advisor is excellent! More

Excellent the folks at MB of West Chester have always been very nice , helpful and responsive. In this case I was able to test a car that had just come in , get the folks at MB of West Chester have always been very nice , helpful and responsive. In this case I was able to test a car that had just come in , get info on the car , get a trade in value for my car and reserve the car in two hours. Thank You More