Mercedes-Benz of West Chester

I did not get the car I wanted! Not the color, not the interior color, not the features, not the navigation feature, just a lot of excuses and no satisfaction! My experience was terrible and I got ripped interior color, not the features, not the navigation feature, just a lot of excuses and no satisfaction! My experience was terrible and I got ripped off! More

Outstanding sales process. So easy and quick. Zero pain. Great service dept. Friendly, fast and through. The best car buying experience I have ever had. Great service dept. Friendly, fast and through. The best car buying experience I have ever had. More

Could not be more impressed in my first purchase of a GLE 350. Steve and Angelo could not be more accommodating to every need. After visiting 3 other MB dealerships I choose this one because of the top not 350. Steve and Angelo could not be more accommodating to every need. After visiting 3 other MB dealerships I choose this one because of the top notch service of Steve and Angelo. More

Cannot keep their promise! Customer representative is not responsible. The guy only know how to ask you pay more for unnecessary maintenance. Promised to return my car in three Customer representative is not responsible. The guy only know how to ask you pay more for unnecessary maintenance. Promised to return my car in three days for the steering recall, he added three more days to return my car. Until I called the manager, they returned my car on the due day. More

I always love coming to the dealership, everyone very friendly, professional, and efficient. The staff is easy to work with, but sometimes there are issues with phone pickup & message return. friendly, professional, and efficient. The staff is easy to work with, but sometimes there are issues with phone pickup & message return. More

I had a great experience with the service team! Courteous, professional, quick and knowledgeable! Matt Gunn runs a great department! I would have no hesitation recommending them! Courteous, professional, quick and knowledgeable! Matt Gunn runs a great department! I would have no hesitation recommending them! More

I had a vibration and a pull to the left. All problems were repaired. The best service department in the TriState area. The service advisor is excellent! were repaired. The best service department in the TriState area. The service advisor is excellent! More

Excellent the folks at MB of West Chester have always been very nice , helpful and responsive. In this case I was able to test a car that had just come in , get the folks at MB of West Chester have always been very nice , helpful and responsive. In this case I was able to test a car that had just come in , get info on the car , get a trade in value for my car and reserve the car in two hours. Thank You More

Great experience. Sales person was knowledgeable and very personable. The dealership overall is professional and customer focused. They were flexible on timing and working around my schedule. very personable. The dealership overall is professional and customer focused. They were flexible on timing and working around my schedule. More

“Totally satisfied —excellent service!” —words you seldom see in a review of a car dealership’s service. MB of West Chester is the exception. Colin Hanna see in a review of a car dealership’s service. MB of West Chester is the exception. Colin Hanna More