Mercedes-Benz of West Chester

Great experience! Bob was very knowledgeable, friendly, listened and understood my needs, and made me feel very comfortable in my purchase. This was my first MB purchase, and he made it seemless and exci listened and understood my needs, and made me feel very comfortable in my purchase. This was my first MB purchase, and he made it seemless and exciting. So happy with my purchase! I adore my Mercedes!! More

Mercedes Benz of West Chester is the best dealership in the Tri State Area...many thanks to Eddie Mulan and Mike Mahon for their exceptional customer service! the Tri State Area...many thanks to Eddie Mulan and Mike Mahon for their exceptional customer service! More

Craig the service writer is why I switched from where I bought my benz to service with mb west chester his service is excellent and hes a pleasure to deal with bought my benz to service with mb west chester his service is excellent and hes a pleasure to deal with More

Service was done within a short time period and the people at Mercedes were courteous, communicated with me and resolved my issue. I actually enjoy the waiting area! people at Mercedes were courteous, communicated with me and resolved my issue. I actually enjoy the waiting area! More

Had the ignition interlock changed on my c300 for $1600 and the steering wheel is no longer straight. The service advisor chris advised they had trouble with the splines because they were damaged by me tak and the steering wheel is no longer straight. The service advisor chris advised they had trouble with the splines because they were damaged by me taking the kick panel off or the tow company disconnecting the steering. I removed the kick panel in an effort to see what was involved in the repair and if i could get the interlock to work one more time to get it to the dealership. I could not and scheduled an appointment and a tow leaving the kick panel off. The tow truck driver had no trouble dropping the car off as the wheels were locked straight. He dropped it off only and did not remove the column or disconnect the steering. I will get the wheel straightened at my next alignment if possible since the splines are now incorrect on the steering column But it wont be at this dealership. More

Our fourth time purchasing automobiles there. Let our returning again and again speak for itself. We like it all. No complaints. I am out of words and thoughts today, so please accept. Let our returning again and again speak for itself. We like it all. No complaints. I am out of words and thoughts today, so please accept. More

Matt was really helpful in the care for our car he is always quick tii ok respond and gets the job done in a timely manner always quick tii ok respond and gets the job done in a timely manner More

Very professional, prompt, helpful and knowledgeable about their vehicles. Made the leasing of one of their vehicles very easy. I will be back again for future cars. about their vehicles. Made the leasing of one of their vehicles very easy. I will be back again for future cars. More

Every time we com to the dealership, we rind everyone very friendly and so nice. Especially Bob. My wife loves visiting the dealership. Keep up the good work. very friendly and so nice. Especially Bob. My wife loves visiting the dealership. Keep up the good work. More

My first visit was nice!! Very courteous, took care of all my concerns. Nice waiting area. I appreciated the complimentary car wash. Nice first visit, thank you! all my concerns. Nice waiting area. I appreciated the complimentary car wash. Nice first visit, thank you! More