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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,865 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,865 reviews

February 18, 2020

Jen Silva helped us and she was terrific. Matthew also helped us in between and was very knowledgeable. Leased 2 cars on the spot! Will be recommending to friends and family. More

by STACYBISCARDI
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Feb 19, 2020 -

Mercedes-Benz of West Chester responded

Thank you, StacyI! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester. Aaron Smith

February 18, 2020

Excellent client service. The sales team inclusive of Greg Roth, Stephen Bjorklund and Andy Millan not only focus on sale but on human touch. They make the whole experience a win win. Do what it takes to More

by ISHA.M.THAKAR
Recommend Dealer
Yes
Employees Worked With
Andy Millan GM, Greg Roth, Stephen Bjorklund
Feb 19, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of West Chester are glad to have you as a customer. Aaron Smith

February 17, 2020

Always above & beyond quality service! First class from start to finish! Work completed as required. Always flawless customer care experience at Mercedes Benz of West Chester! More

by ANGELOPSR
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Service Dept
Feb 17, 2020 -

Mercedes-Benz of West Chester responded

Hi Angel, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amy Hamilton

February 17, 2020

Matthew was an excellent salesman and facilitated the trade in and transfer with aplomb. He made me aware of special mb promotions which I took advantage of. More

by RICKMILLER0
Recommend Dealer
Yes
Employees Worked With
Matthew Macciocca, Matthew Melsheimer
Feb 17, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Rick, It's great to hear that Matthew was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our Mercedes-Benz of West Chester! Aaron Smith

February 16, 2020

Matt Davis has always been a pleasure to deal with. He keeps me informed about the diagnosis and what remains to be done. He is a real pleasure to deal with. More

by jwetzel826
Recommend Dealer
Yes
Employees Worked With
Matt Davis service
Feb 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester. Amy Hamilton

February 15, 2020

The process is efficient and easy to navigate. A valet meets you as you enter the vast service area. You are escorted to a service representative who reviews the service required. A loaner is a great feat More

by BOBCENTONZE
Recommend Dealer
Yes
Employees Worked With
None of the names listed were art of the team who helped us.
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester. Regards, Amy Hamilton

February 15, 2020

I have dealt with several dealerships over the many years of owning Mercedes Benz vehicles. By far, the service and sales folks in West Chester are beyond excellent, helpful, honest and friendly. More

by HLSETZLER
Recommend Dealer
Yes
Employees Worked With
Craig- service
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of West Chester. Please don't hesitate to reach out if you need anything else. Amy Hamilton

February 15, 2020

I have been a customer of this dealership for many cars and over 20 years. I keep going to them for their consistently excellent service and customer care. More

by PETER_QUINN
Recommend Dealer
Yes
Employees Worked With
Craig M. in Service
Feb 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Peter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for being a loyal customer of Mercedes-Benz of West Chester! Best, Amy Hamilton

February 14, 2020

New G550 Lynn was amazing to work with. From the time I first contacted her until delivery she kept us informed. It was a pleasure buying our new car from Me More

by GDESANTO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Feb 14, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of West Chester! Thanks again! Aaron Smith

February 14, 2020

Got a great deal on a great product. Excellent experience overall. I am a repeat customer and would not hesitate to go there next time. More

by XLRMAN
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Stephen Bjorklund
Feb 14, 2020 -

Mercedes-Benz of West Chester responded

Thank you for the great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew and Stephen met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come! Aaron Smith

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