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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,865 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,865 reviews

February 14, 2020

MBWC is excellent in customer service and satisfaction. Marissa is very knowledgeable about my car and answered all my questions . I am very happy dealership. More

by bopoe
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester. Regards, Amy Hamilton

February 14, 2020

I drive from lower Delaware to west Chester Mercedes to have my car serviced. Craig my salesman is an asset to that facility and the quality, communication and prompt service is the best. I tried the Milfo More

by MYAUNTKATED
Recommend Dealer
Yes
Employees Worked With
Craig in service department the best !!!
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton

February 14, 2020

My preferred dealership for service and sales. I feel that my business is welcomed and valued and I have developed a relationship with many of the front line personnel. More

by Big Steve
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Matt Gunn, Lynne Knox
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Hi Steve, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Amy Hamilton

February 14, 2020

I take my car ONLY to Mercedes Benz of West Chester. If it can be fixed, it will be. The service people and the oft people have done work for me and incannot imagine where else I would get the service and More

by KARLYNMESSINGER
Recommend Dealer
Yes
Employees Worked With
Craig Muelbach
Feb 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you, KARLYN, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton

February 13, 2020

Service was quick, pleasant and Angelo was the best salesman. We negotiated via text, everything was waiting for me when I arrived. I highly recommend West Chester Mercedes and Angelo. More

by JSCALA5
Recommend Dealer
Yes
Employees Worked With
Angelo Perone, Stephen Bjorklund, Matthew Melsheimer
Feb 13, 2020 -

Mercedes-Benz of West Chester responded

Thank you for sharing your experience with us! We're happy to hear that Angelo was able to take great care of you and listen to all of your needs. We truly appreciate your feedback and hope you are enjoying your new vehicle! Best regards, Aaron Smith

February 13, 2020

Excellent service I have been a customer for 15 years Excellent service I have been a customer for 15 years and have always gotten the highest level of service. I will continue to be a Mercedes Benz cus More

by CRUSCO.VANESSA
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Feb 13, 2020 -

Mercedes-Benz of West Chester responded

Congratulations on your new vehicle, Vanessa! We are so glad that we had another opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new Mercedes, and we look forward to continuing to serve you in the future! Best, Aaron Smith

February 12, 2020

Great experience working with Mohsen Mohimani and Katelyn Long. They were both knowledge and professional. I would certainly recommend this dealership to friends and family. More

by MSGRIER
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohimani and Katelyn Long
Feb 13, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and it's great to hear that Mohsen and Katelyn were both knowledgeable and professional. Congratulations on your new car! All of us at Mercedes-Benz of West Chester are glad to have you as a customer. Regards, Aaron Smith

February 10, 2020

Excellent From start to finish getting my next Mercedes was an enjoyable experience when a lot of times car shopping can be a long process !!! Thank you Mercede More

by BWOOD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ashman
Feb 10, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester. Sincerely, Aaron Smith

February 08, 2020

Incredible experience dealing with Matt Reimel! Matt’s extremely honest and transparent and aims to please. I drove 2 hours to check out a used car in their inventory and had a few minor issues, Matt made More

by Gavriel Brun
Recommend Dealer
Yes
Employees Worked With
Matt, Kevin
Feb 09, 2020 -

Mercedes-Benz of West Chester responded

Hi Gavriel, Thank you so much for your excellent review! We are so glad that Matt was able to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Sincerely, Aaron Smith

February 06, 2020

I was not satisfied with dealership deal, but I signed it because Greg was a good guy I didn't want to stop. I am still not happy about milage and it has been around more than six months old car. More

by grace
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Stephen Bjorklund
Feb 06, 2020 -

Mercedes-Benz of West Chester responded

Hello Grace, We appreciate your business and are glad that Greg took good care of you. However, we're sorry to hear that you weren't fully satisfied with your experience, and if there is anything specific that you would like to discuss with us, please feel free to reach out directly. Thank you for choosing Mercedes-Benz of West Chester. Sincerely, Aaron Smith

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