Mercedes-Benz of West Chester

Easy to work with nice to do business with Easy breezy experience. Pleasant to do business with, never felt pressured. Great follow up customer service, went above and beyond. Would recommend t Easy breezy experience. Pleasant to do business with, never felt pressured. Great follow up customer service, went above and beyond. Would recommend to friends and family. More

Flawless from beginning to end. About 3 weeks ago, I telephoned MB WC and spoke with Miguel. We scheduled a meeting that Saturday. At that time, Miguel introduced me to Greg Roth. About 3 weeks ago, I telephoned MB WC and spoke with Miguel. We scheduled a meeting that Saturday. At that time, Miguel introduced me to Greg Roth. Greg was absolutely incredible. We went for a test drive and that was it for me. We then sat down and went over my wish list. Greg found the perfect vehicle and arrangements were made to make a trade. I was kept informed throughout the process. There was never at time that I had to contact Greg. He was always on top of my needs. As of Monday, the car of my dreams is parked in my garage. I purchased a brown GLA 250, I love it! My experience at Mercedes Benz of West Chester and working with Greg Roth, in particular, was absolutely wonderful. I would recommend Greg Roth and the WC dealership to family and friends. This was a flawless and positive experience. A big, big thank you to Greg Roth and the Mercedes Benz West Chester Dealership. I am delighted! More

West Chester is the best I have been going to west Chester for years and it’s still the best ! So nice can’t beat there prices Angelo was awesome he made it so easy to get my I have been going to west Chester for years and it’s still the best ! So nice can’t beat there prices Angelo was awesome he made it so easy to get my car and boy is he fast !!! More

Auto Repair Purchased new GLC 300. Back bumper needed to be repainted because of deep scratches. WC Mercedes did excellent job provided excellent service. Recomme Purchased new GLC 300. Back bumper needed to be repainted because of deep scratches. WC Mercedes did excellent job provided excellent service. Recommend to friends and clients More

SLC 2017 Terrible service.The lying was hurendus from Michael DiPremeo.And once you catch him in lying he just avoids you.Terrible way to do business Terrible service.The lying was hurendus from Michael DiPremeo.And once you catch him in lying he just avoids you.Terrible way to do business More

Great job Mike found us A car that was a difficult to find . It took weeks once located he had it available to within 3 days . We would use him again.. Mike found us A car that was a difficult to find . It took weeks once located he had it available to within 3 days . We would use him again.. More

Excellent experience with sales and dinance My salesman Valante took the time to review the pricing on the car and make sure I understood the options in the car. He was courteous and smart and h My salesman Valante took the time to review the pricing on the car and make sure I understood the options in the car. He was courteous and smart and helped me to get the best deal possible. He made sure that I was happy and that my experience was completely positive. He answered all my questions. In comparison to another dealer and salesperson that I interacted with he was light years more helpful. He followed up with me during the process and after and answered all questions. I truly felt that he advocated for me throughout the deal. Katie in finance was also very competent. She reviewed the specifics of the agreement and made sure it was all clear to me. She explained all optional coverages and the advantages and disadvantages. She was very articulate and helpful. Overall this is experience was a 10 across the board. More

Smooth experience purchasing used car Good experience purchasing our used Volvo. Even though we were buying a non Mercedes, we felt we were treated fairly and teasinably. Thank you —we are Good experience purchasing our used Volvo. Even though we were buying a non Mercedes, we felt we were treated fairly and teasinably. Thank you —we are happy with our purchase! More

Getting some promised body work done on my vehicle. vehicle. Had a phenomenal experience at this dealership. Outstanding customer service was provided by the employees of the service component of this dealershi Had a phenomenal experience at this dealership. Outstanding customer service was provided by the employees of the service component of this dealership this morning. Would recommend Mercedes Benz to my friends. More

Failed to diagnose or explain my issue I brought my car in for diagnosis. After a few hours they returned it without knowing what the issue was. Pretty simple "clunk" that even my kids he I brought my car in for diagnosis. After a few hours they returned it without knowing what the issue was. Pretty simple "clunk" that even my kids hear...they could not. More