Mercedes-Benz of West Chester

Jen, was excellent and in constant communications. She was very knowledgeable and got back to us when we had questions. Jen was very pleasant and was a joy to work with. Our whole family has had Jen She was very knowledgeable and got back to us when we had questions. Jen was very pleasant and was a joy to work with. Our whole family has had Jen as a salesmen and we know that she knows her product. She is very personable!!!! More

Perfect service experience All aspects of my visit to the service sept were perfect as always thanks to Paul Graziano and team New brakes New tires New oil New filter All aspects of my visit to the service sept were perfect as always thanks to Paul Graziano and team New brakes New tires New oil New filter More

Great customer service Matt Gunn goes above and beyond!! Always accommodating I left a very happy kudos to Matt Gunn always helpful and goes above and beyond customer service ..Front desk was nice and frien Always accommodating I left a very happy kudos to Matt Gunn always helpful and goes above and beyond customer service ..Front desk was nice and friendly too More

Excellent customer service Excellent service, corteous sales people, seemed to do what was within reach to help customers close a deal and do not lose any business. Could improv Excellent service, corteous sales people, seemed to do what was within reach to help customers close a deal and do not lose any business. Could improve teade in value but that did not prevent from closing the deal. More

Nothing but problems and the problems continue. Nothing but problems from the start and the problems continue without a resolution. I do not want the two cars that were purchased due to ongoing prob Nothing but problems from the start and the problems continue without a resolution. I do not want the two cars that were purchased due to ongoing problems but I'm stuck with them until I can get rid of them and Mercedes forever......I am on pissed off and customer. More

Rate Dealer Great dealership and very kind people. They worked expeditiously to make sure I was not simply sitting around, kept me informed on what they were doin Great dealership and very kind people. They worked expeditiously to make sure I was not simply sitting around, kept me informed on what they were doing when they had to step away. I had one of the best experiences. Normally it seems like it takes forever but not here. More

Great salesman! I worked with Matt Reimel to purchase my new car. He was knowledgable and very patient and made sure I left in the car that made me happy. Evidently I worked with Matt Reimel to purchase my new car. He was knowledgable and very patient and made sure I left in the car that made me happy. Evidently, I am a very picky customer! He was the first salesman to actually explain everything in the car (and this is the 3rd model of the same car I have purchased). I finally understand all of the features. This was a very positive experience and I would highly recommend contacting to purchase or lease a vehicle. I also worked with Dawn in financing to lease the vehicle and they were wonderful. More

Outstanding Service We leased a new vehicle, and the entire experience was very painless. Angelo explained clearly how leasing worked, answered our questions patiently, a We leased a new vehicle, and the entire experience was very painless. Angelo explained clearly how leasing worked, answered our questions patiently, and took time to explain all the features in the car. Likewise, Ed Belland in Finance explained the lease terms very clearly. More

Fast fun and easy Love my 2019 E450 coupe. Was in and out of there in no time at all. Our salesman was very good at finding what we wanted and then some. Worked on the Love my 2019 E450 coupe. Was in and out of there in no time at all. Our salesman was very good at finding what we wanted and then some. Worked on the sale very fast and took care of us. More

Dan is excellent I started looking for a car in allentown benz dealer. They could not able to get my car. Then I am looking for the other dealers. Dan helped me and I started looking for a car in allentown benz dealer. They could not able to get my car. Then I am looking for the other dealers. Dan helped me and his service is excellent. I can not compare his servise with any one I experienced so far. He is the best. Thank you More