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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,867 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,867 reviews

December 13, 2021

Friendly in most visits. Some time the wait time is a little long. Repairs are expensive! More

by ALSTRUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
December 13, 2021

I like their customer service and am pleased with their mechanics’ workmanship whenever I have had repairs to do. More

by MARYD61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Melsheimer
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of West Chester

December 13, 2021

Detailed, knowledgeable information was provided. They provided all the possible benefits which was very advantageous for the customers. More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear the Mercedes-Benz of West Chester team could make this a five-star experience for you! Thank you for leaving your great review, Sue!

December 12, 2021

I live in Delaware, about ten miles from a Mercedes Benz dealer, however I prefer to travel twenty two miles to Westchester PA to Mercedes Benz of West Chester to purchase and maintain my Mercedes. There is More

by FRANCIS.PUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyal business! We appreciate you making the 22-mile drive to come work with Jen & the rest of the team here at Mercedes-Benz of West Chester and we look forward to seeing you at your next visit. Take care and thanks again!

December 10, 2021

Great experience. Quality service from beginning to end. Greg was very professional in working with us. More

by MCGONJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind review - Greg will be happy to hear it! Your business is greatly appreciated by all of us here at Mercedes-Benz of West Chester and we hope we have the opportunity to work with you again in the future!

December 10, 2021

Friendly, helpful, keep up up to date in the work, get you in and out quickly More

by KAREN.NOVIELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the wonderful feedback, Karen! We appreciate you coming to visit us here at Mercedes-Benz of West Chester and hope to see you again next time!

December 10, 2021

Service is always top notch from the quality of the mechanics work performance to the service writers advising on needed schedule maintenance and keeping me updated on the progress. More

by SWIZZLE111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach and Andy Jeffries
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to seeing you at your next visit!

December 10, 2021

Reliable, courteous, close to me. My 4 th car from them. Salesman very helpful. Done. More

by CWERICKSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting Mercedes-Benz of West Chester with your loyal business! We're truly grateful for your support and look forward to your next visit!

December 09, 2021

Annual Service preformed timely and complete. Paul Graziano handle all requested questions completely and understandably. Three Cheers for Mercedes of West Chester. More

by richiebarbato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We appreciate you trusting Paul & the Mercedes-Benz of West Chester team with your service needs and look forward to your next visit!

December 09, 2021

Great Dealership for service. Clean reliable on time, expensive but very dependable. They text with updates and provide details on the service that’s recommended and one to do the service. More

by M-J-PEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your kind words about Mercedes-Benz of West Chester!

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