
Mercedes-Benz of West Chester
West Chester, PA
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Excellent service The company provided excellent service. Bob Ashman was professional and very knowledgeable, as well as friendly and helpful. I was treated respectfull The company provided excellent service. Bob Ashman was professional and very knowledgeable, as well as friendly and helpful. I was treated respectfully by everyone I met. Mike was also professional and friendly. The car was delivered in immaculate condition. More
Great Dealership This dealership is great. They have a full inventory, very clean showroom with lots of amenities, and friendly/knowledgable employees! They made the This dealership is great. They have a full inventory, very clean showroom with lots of amenities, and friendly/knowledgable employees! They made the car buying process enjoyable. We will be back! More
Low on oil GLC 300 after driving 3,000 miles Service department checked the oils and found 1 quote lost already and top the oil level . Service department was great, specially Mike Strickland Jr Service department checked the oils and found 1 quote lost already and top the oil level . Service department was great, specially Mike Strickland Jr treated all customers very well. Thanks Gajaka More
the best experience This dealership, led by Eddie Milan, is by far the best. Eddie and Jen Silva made a dreaded chore a happy experience. Grateful to them! This dealership, led by Eddie Milan, is by far the best. Eddie and Jen Silva made a dreaded chore a happy experience. Grateful to them! More
Inspection service My inspection was completed in 1.5 hours including the car wash. Great!! I also requested to work with another service agent and my request was honore My inspection was completed in 1.5 hours including the car wash. Great!! I also requested to work with another service agent and my request was honored. Thanks. More
Very happy with Lynne Lynne is the BEST! She is knowledgeable, kind and effective! Thank you so much for all you do. The BEST, Best, best, ever! Thank you. Lynne is the BEST! She is knowledgeable, kind and effective! Thank you so much for all you do. The BEST, Best, best, ever! Thank you. More
Excellent work, very friendly and sophisticated people Sophisticated people, exelent work without pressure , hight level of communication between sales and buyer, very friendly and helpful, I think the Bye Sophisticated people, exelent work without pressure , hight level of communication between sales and buyer, very friendly and helpful, I think the Byers can buy more cars, because they feel them self very comfortable in dealership of westchester Mercedes Benz dealership. More
Excellent and fast service! Always a great experience. From the moment you arrive you are greeted with superior service and are kept up to date on your cars service visit status Always a great experience. From the moment you arrive you are greeted with superior service and are kept up to date on your cars service visit status via text and phone. More
Great Faz is great, Ed leads very well, and I am going to say one, two, three, four, five, six, seven, this is stupid to fill space, shame on you for puttin Faz is great, Ed leads very well, and I am going to say one, two, three, four, five, six, seven, this is stupid to fill space, shame on you for putting me through this More
Matthew went above and beyond to correct my concerns I was interested in a used GLE but had concerns about some noticeable defects on the car. I was assured the issues would be addressed and the car woul I was interested in a used GLE but had concerns about some noticeable defects on the car. I was assured the issues would be addressed and the car would look perfect. In the end, the issues were fully addressed and Matthew involved the appropriate management and body work staff members to come up with a plan to resolve my concerns. In the end, my satisfaction was everyone’s concerns which made me feel as though they cared about my buying experience and didn’t forget about me once the deal was done. I was kept up to date throughout the process and overall very happy in the end. Matthew definitely stood behind his word and was there along the way even after delivery of the vehicle. He carries himself in a very professional manner and customer service is always on his radar - Thanks again, Tom More