Mercedes-Benz of West Chester

New car purchase 2018 GLE This is third car we purchased in 3 yrs. We just purchasesd a S550 in July and GLE this past Sat to replace 2015 GLA LEASE. We had such a good exper This is third car we purchased in 3 yrs. We just purchasesd a S550 in July and GLE this past Sat to replace 2015 GLA LEASE. We had such a good experience with Mat Reimel that we came back to purchase the GLE. He is extremely personable and very knowledgeable. He was able both times to find the car that we wanted. More

Car had gas smell through vents and transmission slipping Mercedes is always done a good job in reference to taking care of any problems that I've had with my car. They can seem to be reliable and pleasant. Mercedes is always done a good job in reference to taking care of any problems that I've had with my car. They can seem to be reliable and pleasant. More

Nice experience! This dealership deserves 5 stars and nothing less than that. The entire staff was extremely helpful & friendly. Matt went above and beyond to make sur This dealership deserves 5 stars and nothing less than that. The entire staff was extremely helpful & friendly. Matt went above and beyond to make sure I found a car that fits my needs. My whole experience was great! Thanks again Mercedes-Benz of West Chester! More

Very responsive and professional Very smooth process to match my preferences with a car. Great follow up by Eric. Style was helpful but not too pushy Eric understood my timeframe an Very smooth process to match my preferences with a car. Great follow up by Eric. Style was helpful but not too pushy Eric understood my timeframe and attributes with the car. Faz was helpful with test drive explaining the choices between models. Eric was patient and helpful in explaining the car accessories. Steve thanked me twice for the business. I would definitely recommend the dealership to my friends. More

Great service. Staff was prompt, respectful, knowledgeable and communicative. Appreciated the availability of the staff on a Saturday morning. The flat tire was not Staff was prompt, respectful, knowledgeable and communicative. Appreciated the availability of the staff on a Saturday morning. The flat tire was not expected! Thank you. More

Great customer service Clinton provided one of the highest level of customer satisfaction that requires to be acknowledged. Having in mind such a pleasant experience with yo Clinton provided one of the highest level of customer satisfaction that requires to be acknowledged. Having in mind such a pleasant experience with your employee it would be my pleasure to continue doing business with your company in the future. More

Great Experience Angelo was our sales consultant and he did a phenomenal job! Not only did he help us select the car and features/packages that we were looking for but Angelo was our sales consultant and he did a phenomenal job! Not only did he help us select the car and features/packages that we were looking for but also ensured that we got the best price (compared to other dealers in the area). He is the best sales consultant, very friendly, is patient with his customers, and has excellent communication skills. HIGHLY RECOMMENDED. More

The Service Manager -Very professional, kind and respectful. Craig was very professional, kind and respectful and worked patiently with me. He also kept me informed on the status of my vehicle and the expected t Craig was very professional, kind and respectful and worked patiently with me. He also kept me informed on the status of my vehicle and the expected time of completion. Thanks, Eric Knight More

Craig Rocks! So my service pro Craig M. At West Chester Mercedes is the best! He always keeps me informed and texts me prior to and after vehicle service. We actua So my service pro Craig M. At West Chester Mercedes is the best! He always keeps me informed and texts me prior to and after vehicle service. We actually purchased the vehicle at Wilmington Mercedes but their customer service and sales was so pathetic we made the switch to West Chester immediately. They are so professional and courteous, that I'm happy to make the drive from Delaware. Craig deserves a big fat raise! More

Sales Valante was a very informative professional sales person. Love my new car. He was responsive to our individual needs and reviewed all functions of car Valante was a very informative professional sales person. Love my new car. He was responsive to our individual needs and reviewed all functions of car with me personally. I’m sure I’ll forget something and feel comfortable reaching out to him for any clarification I need. More