Mercedes-Benz of West Chester

Attention to details I was kept informed and up to date as my car went through the the body shop and service process. Matt Gunn was exceptional to deal with. Thanks I was kept informed and up to date as my car went through the the body shop and service process. Matt Gunn was exceptional to deal with. Thanks More

Dependable service in a timely manner Have used this delership since they opened and have always been satisfied with the time it took and the quality of the work very well done. Have used this delership since they opened and have always been satisfied with the time it took and the quality of the work very well done. More

Tom and Mike were great!! It started out rough with mechanic Mack but it was quickly resolved with Mike and Tom (mechanic). We will be back to service this wagon. It started out rough with mechanic Mack but it was quickly resolved with Mike and Tom (mechanic). We will be back to service this wagon. More

Love this place The people are very nice and professional. They know the product and will explain details of needed. I also like the cookies and pop corn. The people are very nice and professional. They know the product and will explain details of needed. I also like the cookies and pop corn. More

Customer service I gave it a 4/5 because it was near impossible to get a hold of someone in Customer service, but other then that the employees we're really nice, and I gave it a 4/5 because it was near impossible to get a hold of someone in Customer service, but other then that the employees we're really nice, and help threw the process of getting my car fixed was great. The loaner car was great as well. More

"Five Star Service" From the first phone call to after I purchased my car Eric Smith was INCREDIBLE! He is patient, attentive, and ensured I was totally satisfied! From the first phone call to after I purchased my car Eric Smith was INCREDIBLE! He is patient, attentive, and ensured I was totally satisfied! More

This was easy and efficient Craig Muleback has always been tremendous help.I have used the agency for 25 years and will continue. Your service manager Craig, is always on his ga Craig Muleback has always been tremendous help.I have used the agency for 25 years and will continue. Your service manager Craig, is always on his game. More

Accident Repair Had about $1200 in accident repair work needed. Work was completed in less than 3 days and the entire experience was outstanding. Great customer servi Had about $1200 in accident repair work needed. Work was completed in less than 3 days and the entire experience was outstanding. Great customer service and fine workmanship. 5 star rating! More

Wonderful customer servive My service manager, Paul Graziano was pleasant, helpful and knowledgable. He assisted me with my questions about features of my vehicle and kept me in My service manager, Paul Graziano was pleasant, helpful and knowledgable. He assisted me with my questions about features of my vehicle and kept me informed regarding the progress of the service on my car. He even brought the final paperwork to me in the waiting area to sign, so I could leave immediately. Working with Paul was the best service experience I have ever had at Mercedes of West Chester. More

Excellent Service I receive excellent customer service Craig Muehlbach and my mechanic is Tyler Adams who is just as amazing. I’m very comfortable bringing my car in I receive excellent customer service Craig Muehlbach and my mechanic is Tyler Adams who is just as amazing. I’m very comfortable bringing my car in for service knowing that both Craig and Tyler will be honest in identifying and fixing any issues I have. More