Mercedes-Benz of West Chester

Service Everyone was pleasant to deal with and my advisor Chris was very informative and the car was finished as promised. I will definitely be back for my ne Everyone was pleasant to deal with and my advisor Chris was very informative and the car was finished as promised. I will definitely be back for my next service. More

First experience with Mercedes My whole experience has been nothing but amazing and accommodating with West Chester Mercedes. Valante has gone above and beyond for my mother and I t My whole experience has been nothing but amazing and accommodating with West Chester Mercedes. Valante has gone above and beyond for my mother and I through our recent Mercedes purchases. I have dealt with the same saleman since my first Car purchase in 2013 and the transition to Mercedes and a different saleman (Valante) has made me feel comfortable and nothing but happy! He is always friendly and personable! More

excellent service Team promptly greeted me and logged my info. They needed to order a part but were able to correct my tire pressure issue very quickly and I was on my Team promptly greeted me and logged my info. They needed to order a part but were able to correct my tire pressure issue very quickly and I was on my way. Outstanding service experience. More

Great customer service Michael McMahon was awesome! His customer service was great and he provided a ton of useful information about the vehicle I was interested in purchasi Michael McMahon was awesome! His customer service was great and he provided a ton of useful information about the vehicle I was interested in purchasing. Even after the purchase he reached out to make sure all was well moth the vehicle. I’ll highly recommend Mercedes Benz West Chester to family, friends, and colleagues. More

Not understanding procedures Car has been being “detailed” for almost a week. I wish I could get an honest answer referencing what is going on. Whether it’s my actions or dealersh Car has been being “detailed” for almost a week. I wish I could get an honest answer referencing what is going on. Whether it’s my actions or dealerships actions. More

Emergency My right front tire blew from a pothole at 4:30 PM. That’s when you really need a great dealership to save the day, and you guys delivered big time. T My right front tire blew from a pothole at 4:30 PM. That’s when you really need a great dealership to save the day, and you guys delivered big time. Thanks to Craig and the rest of the team More

New Purchase Valante was extremely professional and went the extra mile to satisfy our needs. My daughter is also interested in purchasing a Mercedes Benz in the n Valante was extremely professional and went the extra mile to satisfy our needs. My daughter is also interested in purchasing a Mercedes Benz in the near future We will definitely reach out to Valante More

Easy purchase I stopped by and saw a car we were looking for. An E400 convertible. Mike McMahon was the sales rep and he made everything simple. We came to an agree I stopped by and saw a car we were looking for. An E400 convertible. Mike McMahon was the sales rep and he made everything simple. We came to an agreed price without stress. Mike even came to my house to deliver the car! More

Greg is wonderful! This is my 2nd car with Greg. He is just wonderful, and I cannot say enough great things. He listened to exactly what I wanted and delivered the car o This is my 2nd car with Greg. He is just wonderful, and I cannot say enough great things. He listened to exactly what I wanted and delivered the car of my dreams. The best part was it was right within my budget. I got a chance to meet Eduardo and Michael, both great. This dealership is filled with warm, friendly employees. It’s a very welcoming environment. You can tell this by the initial conversation. The ladies who are the first ones to greet you over the phone are lovely. I would highly recommend working with agree...what a wonderful guy! More

Always great! working with Jennifer Jennifer Silva is just plain excellent when it comes to finding just the right car for our family. She has closed the deal on at least 5 cars for us Jennifer Silva is just plain excellent when it comes to finding just the right car for our family. She has closed the deal on at least 5 cars for us and she is always professional and patient. Craig and Mike in service are always greeting everyone with a smile. The customer acumen is outstanding and always willing to give great advice on service, More