Mercedes-Benz of West Chester

Fast efficient service Craig and his team are always fast and efficient. Craig always explains work needed in detail. West Chester Mercedes is better than other Mercedes de Craig and his team are always fast and efficient. Craig always explains work needed in detail. West Chester Mercedes is better than other Mercedes dealerships. More

Excellent service From my initial meeting to the closing of docs, everything was easy and explained in detail. I was kept notified and in the loop on the status of my c From my initial meeting to the closing of docs, everything was easy and explained in detail. I was kept notified and in the loop on the status of my car. Angelo was awesome! He checked in with me, made me feel comfortable with my purchase, made sure all my questions were answered-even after everything is done. He is a great asset to your staff! I would recommend him to anyone in the market for a Mercedes. More

Very good - welcoming Salesman was very attentive and friendly - answered all questions I had!! All departments r very helpful and friendly. They wait on u right away Salesman was very attentive and friendly - answered all questions I had!! All departments r very helpful and friendly. They wait on u right away. Would recommend..... More

Faz is a top notch Representative I purchased a car at another Merced’s 3 years ago. The rep spent no more than 10 minutes going over the features of the car. Faz spent more than two I purchased a car at another Merced’s 3 years ago. The rep spent no more than 10 minutes going over the features of the car. Faz spent more than two hours working with me. His patience and knowledge is unmatched. He even wants to schedule a follow up visit to review anything that remains unclear. I couldn’t be happier with the process and with Faz Mehmood. . More

Excellent customer service We were extremely pleased with the responsiveness and follow-up of Lynne Knox when we leased our New Mercedes. She always kept in touch and provided u We were extremely pleased with the responsiveness and follow-up of Lynne Knox when we leased our New Mercedes. She always kept in touch and provided us excellent assistance. We are very pleased with our new car and the support she provided in learning all of the electronic items for operating our E300. More

Excellent Service I have been servicing my E320 in West Chester for 18 years! They have taken great care of it as proven by how long I have kept (and loved) my car. F I have been servicing my E320 in West Chester for 18 years! They have taken great care of it as proven by how long I have kept (and loved) my car. From the very beginning, Craig has been my service advisor, who always provided me with expert and straight-forward information on maintenance needs suitable to my car as it got up in mileage. It is still a great car, which is why it was so difficult for me to part with it after all these years. However, I have decided to buy a new Mercedes and am confident that I will receive the same great service. More

Excellent Sales Dept. We purchased our 3rd Mercedes from Faz Mehmood. Faz as well as the dealership provide excellent customer service. They go out of their way to create We purchased our 3rd Mercedes from Faz Mehmood. Faz as well as the dealership provide excellent customer service. They go out of their way to create an excellent buying and delivery experience. I strongly recommend Faz and Mercedes Benz West Chester, Pa. to any prospective buyer! And I love my new CLA!!!!! More

Great Experience They went above and beyond to find the car I wanted. Great place to buy a car. They gave me a fair price without the hassle. They went above and beyond to find the car I wanted. Great place to buy a car. They gave me a fair price without the hassle. More

Excellent! Craig my service advisor has and continues to provide excellent service to my Mercedes-benz. His knowledge of my car, any problem(s) I may have or ju Craig my service advisor has and continues to provide excellent service to my Mercedes-benz. His knowledge of my car, any problem(s) I may have or just routine maintenance coupled with his relationship to the technicians yield excellent results. Professionalism and knowledge of product and service is what makes Craig and MBofWC an excellent choice for me. More

Mercedes-Benz of West Chester I bought by car from Mercedes in West Chester, Angelo Perone was my sales man. The whole process of buying my car took six hours because I was very I bought by car from Mercedes in West Chester, Angelo Perone was my sales man. The whole process of buying my car took six hours because I was very indecisive about which car I wanted. Angelo was very patient and understanding with me. His only concern was that I choose the car that was going to make me the happiest. I purchased my car a year and a half ago and to this day I can still call him with any questions or concerns I have and he’s always happy to help. He’s a great salesman and I would recommend him to anyone looking to purchase a Mercedes. More