Mercedes-Benz of West Chester

GLC 300 W4 Valante was so helpful with us in our car buying experience. He worked with us in everyway to make sure we were happy in our purchase. Valante went ov Valante was so helpful with us in our car buying experience. He worked with us in everyway to make sure we were happy in our purchase. Valante went over & above to make us feel relaxed and comfortable while helping us look for the perfect vehicle.! Valante gets a 10 out of 10 for our experience & service that my wife and i received ... we will definitely recommend Valante to our family & friends.! More

We had a quick, seamless transaction. Our sakes person Bob was very professional and respectful. He was very informative and efficient. The dealership is very elegant and clean. We felt he Our sakes person Bob was very professional and respectful. He was very informative and efficient. The dealership is very elegant and clean. We felt heard and were attended to very efficiently. More

Service for Motor Home on Mercedes Sprinter Chassis Great service by this dealer, even though parts were unavailable they gave me a comp rental vehicle while service was being performed and gave me regu Great service by this dealer, even though parts were unavailable they gave me a comp rental vehicle while service was being performed and gave me regular updates on the progress. More

MB-WC is always courteous, helpful and professional The dealership is always patient and informative in answering my detailed questions. I want to know everything I can about the car so taking it in for The dealership is always patient and informative in answering my detailed questions. I want to know everything I can about the car so taking it in for service is a learning opportunity for me. As a woman getting a car serviced can be an intimidating experience. MB- WC is never condescending and never assumes that I don’t know anything about cars. I appreciate the respect. They explain the invoice thoroughly and offer options whenever possible. All in all a very positive experience. More

Excellent & fast service I called on a Sunday morning & my service technician came out an got my car restarted rather quickly! He also explained to me,the dead batteries diagn I called on a Sunday morning & my service technician came out an got my car restarted rather quickly! He also explained to me,the dead batteries diagnostics,gave me some excellent recommendations on getting a new battery, alwhile recharging my old battery to get me back on the road! Thanks Again More

Turned in a lease early and got a new lease Mike Mcmahon is great and we would go thru anyone else. This is our third vehicle using him he worked with us to get me what I needed Mike Mcmahon is great and we would go thru anyone else. This is our third vehicle using him he worked with us to get me what I needed More

Steering Wheel Easy convenient scheduling. Fast check in and access to loaner if needed. Calls to update and schedule pickup were timely and informative. Check o Easy convenient scheduling. Fast check in and access to loaner if needed. Calls to update and schedule pickup were timely and informative. Check out was fast and complete. Service done was complete. Car was cleaned which was an extra treat. Well done. More

Oil change/service As always Matt Davis and staff made made sure my visit went smoothly. Service with a real yet positive attitude, nothing fake. Rental car brought up p As always Matt Davis and staff made made sure my visit went smoothly. Service with a real yet positive attitude, nothing fake. Rental car brought up promptly and I was on my way. Service was quick as well. Had my car back in about an hour! More

Fantastic Dealership! MB of West Chester is simply a fantastic dealership. We've bought two Mercedes from Greg Roth and each time it was a wonderful experience. He made su MB of West Chester is simply a fantastic dealership. We've bought two Mercedes from Greg Roth and each time it was a wonderful experience. He made sure we knew exactly what the features were of our vehicles, and was very patient when we had questions. In addition, the service is second to none, from the time we are greeted in the (very clean) garage, to Matt Davis's thoroughness in explaining our issues. The waiting area and showroom are a Four Seasons-level experience. More

Satisfied Paris was great and so was the financing process and the girl I worked with, apologies for forgetting her name, very energetic and organized. I was sa Paris was great and so was the financing process and the girl I worked with, apologies for forgetting her name, very energetic and organized. I was satisfied with Greg and the service center, and will continue to work through Greg, having some minor detail issues that will all work out. . . I was not so satisfied with the loaner car process, I waited approximately 30-35 minutes for the loaner vehicle and when it arrived it was absolutely filthy, inside and out, even a pair of old flip flops in the back seat. If I was not in a rush I would have sent it back. More