Mercedes-Benz of West Chester

Consistently excellent! Service done flawlessly, start to finish.. Routine first service, but always a pleasant experience at the dealership. Friendly, fast, courteous and al Service done flawlessly, start to finish.. Routine first service, but always a pleasant experience at the dealership. Friendly, fast, courteous and always very professional. Amen! More

Excellent service! I recently brought my car in for my B-Service and the team was fantastic! Craig Meuhlbach was the associate I worked with and he ensured that my expe I recently brought my car in for my B-Service and the team was fantastic! Craig Meuhlbach was the associate I worked with and he ensured that my experience exceeded expectations with clear, concise communication, coupled with a friendly, professional demeanor! I was even able to visit Clinton Abney who is always a joy! He showed me some of the newer model vehicles. More

Service Very professional and courteous in handling my issue. I would definitely return to the dealership. I have told others about the good job done. Peg Very professional and courteous in handling my issue. I would definitely return to the dealership. I have told others about the good job done. Peg mc More

Excellent sales service The sales representitive Bob Ashman was a true professional and was a primary reason I am driving an E300 today. He listened to my needs and was able The sales representitive Bob Ashman was a true professional and was a primary reason I am driving an E300 today. He listened to my needs and was able to truly find a vehicle that met my exceeded my expectations. What ever you are looking for in your vehicle needs please call Bob and give him a chance as you will be pleasantly surprised. More

Very accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Facility was very clean. More

Service/Repair Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. More

Best hour and a half wait ever I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about an hour and a half until my car was ready and I wasn’t too happy about it. I asked Gregory if I could take a look around the dealership and admire some amazing cars. I was greeted by a few sales associates asking if I needed any help. Eric saw me looking at the amg gt and approached me and we started talking and he gave me a tour of the property. That Hour and a half flew by as we talked about my car and all of the other cars that Mercedes has to offer. Overall amazing experience. More

Competent service and Disappointing Follow theough Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that Service was performed well and timely. Upon picking up my car, I was told that Nitrogen was added to my tires which surprised me. I called back that day with some questions and no one followed up. I received a follow up email asking if I was satisfied and I asked for info and got no response. I sent a follow up a week later and no response. Very disappointing. I have only had my vehicle serviced at this dealer. More

A great service dept. My car was done a half hour When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed When talking with friends and there looking for a new car of course Mercedes Benz of West Chester,service doesn't get any better.Also my car is washed and vacuumed out ,just like a brand new car. More

Excellent Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of Outstanding sales and service team I have had multiple sales and service dealings with them over the years always A Plus treatment at Mercedes Benz of West Chester More