Mercedes-Benz of West Chester

This was my first lease from this dealership and I have to say that Lynn Knox and Mark Schramn was very warm and friendly and answered all my questions about the ML 350. It has been awhile since I had leas to say that Lynn Knox and Mark Schramn was very warm and friendly and answered all my questions about the ML 350. It has been awhile since I had leased a new vehicle and the technology in the car was new, yet Lynn was patient and thoroughly explained everything. Mark was a pleasure to meet and work with on the financial part for me, he made me the happiest customer of the day. The experience has been wonderful. Thanks again to the folks at Mercedes Benz of West Chester, I would send everyone to this dealership. More

This is the best dealer ship I have ever been to/ Mohson.Steven and The General Manager Mr. George are the best people to work with .I have never been to a dealership that is this wonderful. I thank Mohson.Steven and The General Manager Mr. George are the best people to work with .I have never been to a dealership that is this wonderful. I thank you so much for everything that all of you have done for me. I hope everone who is going to buy the best car on the market will go to MERCEDES BENZ OF WEST CHESTER.I COULD NOT SAY ENOUGH GOOD THINGS ABOUT YOU. More

Michael Monteiro was extremely helpful and knowledgeable regarding my recent purchase. He was interested in being seen as a resource and negotiated my requests while keeping the interests of the dealership regarding my recent purchase. He was interested in being seen as a resource and negotiated my requests while keeping the interests of the dealership at hand. This helped us to come to an agreement in a relatively short period of time. Additionally, Michael was accessible and diligent in my requests for information. More

By far, the best car buying experience I have ever had. No haggle, no pressure - just professional and courteous service. Amount received for trade-in was what I considered reasonable based on my pre-visi No haggle, no pressure - just professional and courteous service. Amount received for trade-in was what I considered reasonable based on my pre-visit internet searches. In addition, my sales consutlant worked with me to best match my desires and my price expectations - WITHOUT the typical Saleman/Sales Manager tag team approach. Excellent vehicle selection, and the facilities were immaculate. The salesperson made me feel important, unlike a lot of delarships that I have visited over the years, and in various states. More

The staff at this dealership is extremely customer oriented. Greeted upon your arrival, and immediately inquire and attend to the customer's needs. This applies to both Sales and Service staff. oriented. Greeted upon your arrival, and immediately inquire and attend to the customer's needs. This applies to both Sales and Service staff. More

Mohsen did a great job going through the car, and explaining everything about the car. He was also very accommodating. He agave us the price from start. Excellent experience. Thank you; explaining everything about the car. He was also very accommodating. He agave us the price from start. Excellent experience. Thank you; More

When I walked into this dealership the first thing that impressed me was I was not completely disregarded because of my age and I am on the younger side. The sales representative I worked with was Michael impressed me was I was not completely disregarded because of my age and I am on the younger side. The sales representative I worked with was Michael Monteiro and he did a great job of helping me look at a couple of different cars with me and explaining all the features of the car along with taking me on a great couple of test drives. He answered all my questions and made sure I was well taken care of. He made me feel very comfortable and my buying experience was a great one. I would highly recommend this dealership and Michael. More

Best experience I ever had purchasing and trading in a vehicle. Outstanding customer experience! Dealership is always kept well and the attention of the staff to it's clients is tremendous. Thank you vehicle. Outstanding customer experience! Dealership is always kept well and the attention of the staff to it's clients is tremendous. Thank you. More

This is the second car we have purchased from Frank Wonsettler. To do so we were obviously pleased with working with him. Frank is extremely knowledgable about his product. He was extremely easy to Wonsettler. To do so we were obviously pleased with working with him. Frank is extremely knowledgable about his product. He was extremely easy to work with. We will probably purchase another car from him. More

I had an amazing experience with Mercedes-Benz of West Chester. I recently stopped in the dealership to ask for help setting up my Bluetooth, and I was greeted at the door by a sales manager, Mike Ferlege Chester. I recently stopped in the dealership to ask for help setting up my Bluetooth, and I was greeted at the door by a sales manager, Mike Ferleger, who spoke with me and personally helped in setting up my Bluetooth. After he was finished, he offered to have my car washed and asked if I was interested in having my car appraised, because they are always helping people trade up. Though I am not currently in the market for a new car, I am certain I will go to Mike Ferleger at Mercedes-Benz of West Chester when the time comes. More