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Mercedes-Benz of West Chester
West Chester, PA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
September 03, 2021
Everyone I have dealt with- Sales, Finances, and Service have been extremely helpful and professional. I have been coming to this dealership for about 15 years and am very satisfied. have been extremely helpful and professional. I have been coming to this dealership for about 15 years and am very satisfied. More
by PKELLY153
Verified CustomerEmployees Worked With
Bruce Gilbert
September 03, 2021
Very professional organization and easy to deal with. Mike McMahon did a great job. I was very happy with the entire transaction from start to finish. Mike McMahon did a great job. I was very happy with the entire transaction from start to finish. More
by DBAKER24
Employees Worked With
Mike McMahon Five Stars!
August 31, 2021
As a 1st time Mercedes Benz owner, I’m still star struck at every one there. Everyone was so nice and welcoming. The service and customer service was top notch. Absolutely nothing to complain about. at every one there. Everyone was so nice and welcoming. The service and customer service was top notch. Absolutely nothing to complain about. More
by lovelyfd
Employees Worked With
Craig Muelhbach
August 31, 2021
Just never had a dealership to go out of there way to make a customer happy. If the customer service was 1 thru 10 i would give you guys a 10 make a customer happy. If the customer service was 1 thru 10 i would give you guys a 10 More
by DRAY0712
Employees Worked With
Edward Bellard, Stephen Bjorklund
August 31, 2021
Excellent customer service, totally satisfied. Sales, management, finance team made process smooth, stress free. Vehicle clean, great condition. Minor repair arranged immediately. Enjoyed loaner vehicle. management, finance team made process smooth, stress free. Vehicle clean, great condition. Minor repair arranged immediately. Enjoyed loaner vehicle. More
by Dr. Deb
Employees Worked With
John, Juan, Frank, Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva
August 31, 2021
Clean and fast service, always covering all my needs. Appreciate special attention to my time constraints, comfort and convenience. Feel always confident that the job will be done on time and to my satis Appreciate special attention to my time constraints, comfort and convenience. Feel always confident that the job will be done on time and to my satisfaction More
by ALEXEI_SAVELIEV
Employees Worked With
Craig Muelbach
August 30, 2021
Scheduling was a hassle. This used to be seemless . Now it’s an adventure. Needs to be addressed. I don’t mind spending top dollar on professional service, this is no longer the case at this location. Mari it’s an adventure. Needs to be addressed. I don’t mind spending top dollar on professional service, this is no longer the case at this location. Marissa made it a cluster. More
by KELLYK4
Employees Worked With
Marissa Lamparelli
August 29, 2021
The employees are pleasant. They know me,they now my car. The dealership is clean and we'll laid out. I have been coming here for 42 years and have never been disappointed. The dealership is clean and we'll laid out. I have been coming here for 42 years and have never been disappointed. More
by SMPTNG
Employees Worked With
Greg Roth
August 28, 2021
My experience has always been a positive 1. They are thorough, efficient, pleasant and on time. Work is done professionally with great communication. Thanks for that! thorough, efficient, pleasant and on time. Work is done professionally with great communication. Thanks for that! More
by MAIOCCOT
Employees Worked With
Lynne Knox
August 28, 2021
My Mercedes Benz advisor is the best! He makes sure I have everything I need to have the best experience with my vehicle! The employees there are very prompt and professional! have everything I need to have the best experience with my vehicle! The employees there are very prompt and professional! More
by SHADIN_LANE
Employees Worked With
Matthew Davis
