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Mercedes-Benz of West Chester
West Chester, PA
1,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 14, 2021
I've had my vehicle at your shop twice already for squeaky brakes and they are still squeaky; I'm inclined to believe that they have not been addressed each time squeaky brakes and they are still squeaky; I'm inclined to believe that they have not been addressed each time More
by TRIPLEAZE
Verified CustomerEmployees Worked With
Greg Roth
May 14, 2021
Vehicle was a special order but it was well worth the wait. The color was exactly as I had envisioned and would recommend the special order process wait. The color was exactly as I had envisioned and would recommend the special order process More
by SEEBAR
Employees Worked With
Brandon in sales. Steve sales mgr, Stephen Bjorklund
May 14, 2021
I had good service, but sent rebate papers for wheel speed sensors in Feb. for paid repairs on sensors. Called three times since and not even a call back. At least i would expect a call back. I know oth speed sensors in Feb. for paid repairs on sensors. Called three times since and not even a call back. At least i would expect a call back. I know others who have settled much quicker. More
by TKRWAWECZ
Employees Worked With
Matt Davis
May 14, 2021
Service at this dealership is always well done and timely. We are able to bring our cars in when we pretty much desire and everything gets done well timely. We are able to bring our cars in when we pretty much desire and everything gets done well More
by STEPHFARRIS0
Employees Worked With
Jennifer Silva
May 11, 2021
Great customer service. Helpful. Beautifully maintained facility and vehicles. Friendly sales team!! Knowledgeable. We purchased 2 vehicles in one week!! Will come again in the future! facility and vehicles. Friendly sales team!! Knowledgeable. We purchased 2 vehicles in one week!! Will come again in the future! More
by MG353
Employees Worked With
Jennifer Silva, Stephen Bjorklund
May 11, 2021
Extremely professional, courteous, friendly and knowledgeable. Excellent attention to detail. Prompt responses to questions regarding features and and operation. We would definitely return to this knowledgeable. Excellent attention to detail. Prompt responses to questions regarding features and and operation. We would definitely return to this dealership for our needs. More
by HNESTER
Employees Worked With
Greg Roth, Stephen Bjorklund
May 09, 2021
I am happy with the purchase of my 2018 CLA 250 Mercedes and Michael McMahon was great. I would recommend West Chester Mercedes Benz to friends and family. and Michael McMahon was great. I would recommend West Chester Mercedes Benz to friends and family. More
by u196040
Employees Worked With
Michael McMahon
May 07, 2021
Easy and accommodating. They went out of their way to keep us happy - even letting us take the car to a family dinner before we owned it. They wouldn’t let anything get in the way of our happiness keep us happy - even letting us take the car to a family dinner before we owned it. They wouldn’t let anything get in the way of our happiness More
by Steve Pressman
Employees Worked With
Ed Belland, Stephen Bjorklund
May 07, 2021
This dealership is by far the best I my area which includes Devin Pa and one In Rochester NY. The people are courteous and always willing to help. Service is great. Craig Muehlbach is my key conta includes Devin Pa and one In Rochester NY. The people are courteous and always willing to help. Service is great. Craig Muehlbach is my key contact. He is always recognizes me and familiar with my service records More
by MOTOLAS
Employees Worked With
Jeff Spada , Greg Roth, Stephen Bjorklund
