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Mercedes-Benz of West Chester
West Chester, PA
1,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,861 reviews
May 06, 2021
Sales and service support we think sales was good and service support fair We will keep coming future visits for service and hope we will get same courtesy Thanks service support fair We will keep coming future visits for service and hope we will get same courtesy Thanks More
by ASHOK.SHRIVASTAVA
Verified CustomerEmployees Worked With
Lio
May 06, 2021
Everyone was so welcoming. We needed extra attention because my husband is in a wheelchair. Our salesman, Michael Finn accommodated our every need. Such a kind person. This is a great dealership to purc because my husband is in a wheelchair. Our salesman, Michael Finn accommodated our every need. Such a kind person. This is a great dealership to purchase a great automobile. More
by Boogs828
Employees Worked With
Michael Finn, Matthew Reimel, Stephen Bjorklund
May 05, 2021
Danielle was very professional and knowledgeable about the problem with my vehicle and informed me of discounts I had not known, an asset to M/ B corporation. the problem with my vehicle and informed me of discounts I had not known, an asset to M/ B corporation. More
by GERGIL1033
Employees Worked With
Danielle Kraft
May 05, 2021
I can always depend on them excellent customer and mechanical service, and their staffs, in particular, Mike Strickland, Paul Graziano, and Mike Hardin, and their teams, mechanical service, and their staffs, in particular, Mike Strickland, Paul Graziano, and Mike Hardin, and their teams, More
by MODELL5960
Employees Worked With
Michael Strickland
May 05, 2021
A very friendly and accommodating group. They did everything they could to help us. They have a great selection and I will go back for another purchase! everything they could to help us. They have a great selection and I will go back for another purchase! More
by EB.NAJAFI
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
May 05, 2021
We felt this was not a good service experience and were extremely disappointed in how it was handled by the service manager, Matt. If he were more approachable we would have discussed this directly with hi extremely disappointed in how it was handled by the service manager, Matt. If he were more approachable we would have discussed this directly with him. He was abrupt with all communication and made no attempt to go out of his way for a customer. More
by korinne
Employees Worked With
Matthew Davis
May 04, 2021
Excellent and very professional dealership and staff , i was impressed with the time it took do the trade and test drive the new car and paper works all in 2 hours it was a very good experience and no hus was impressed with the time it took do the trade and test drive the new car and paper works all in 2 hours it was a very good experience and no hustle or pressure. Ps this my 3rd vehicle from Mercedes of west Chester More
by SAADALRAYES
Employees Worked With
Brandon
May 04, 2021
Handled every thing I needed done with the most professional and friendliness so I felt quite comfortable. Have dealt with this company for 20 years professional and friendliness so I felt quite comfortable. Have dealt with this company for 20 years More
by LEONADIENNA109
Employees Worked With
Greg Roth, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer
May 03, 2021
Quality service department with quality service writers. My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair More
by JIMH28
Employees Worked With
Matthew Reimel
May 02, 2021
Great service and friendliness with every interaction during my vehicle purchase. The quality of my beautiful GLE is parallel to my experience at Mercedes West Chester. during my vehicle purchase. The quality of my beautiful GLE is parallel to my experience at Mercedes West Chester. More
by Shaina M.
Employees Worked With
Stephen Bjorklund
