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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

May 01, 2021

This is our second purchase at Mercedes Benz of West Chester and it was a quick and efficient process thanks to Our awesome Client Advisor Lynn Knox and all of the staff there . More

by HEATHERFREEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
May 03, 2021 -

Mercedes-Benz of West Chester responded

We love to see this great rating! Thank you for reviewing Mercedes-Benz of West Chester! Lynn and our team appreciate having you as a customer and look forward to seeing you next time!

May 01, 2021

Craig is awesome and friendly!...he is also very helpful! My experience with service has always been a positive, I can’t say enough how professional and helpful everyone is!!! More

by Inezinthemiddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
May 04, 2021 -

Mercedes-Benz of West Chester responded

We really appreciate you taking the time to leave Craig and our team at Mercedes-Benz of West Chester this awesome review, thank you!

April 30, 2021

Fair price on trade and nice people to deal with. No pressure and professional service. Car was as described on the internet listing. Actually the car was better in person. More

by Gin342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Greg Roth
Apr 30, 2021 -

Gin342 responded

Yes

Apr 30, 2021 -

Mercedes-Benz of West Chester responded

We’re glad we could deliver a 5-star experience. Thanks for choosing Mercedes-Benz of West Chester!

April 29, 2021

The friendly and professional customer service is consistent with every visit! They go out of their way to take care of me and my car, even when I give them little to no notice. They are greatly appr More

by DCFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul was extremely helpful!
Apr 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer.

April 29, 2021

Their service was not timely and when done it was a bad job. The technician did not perform all the right resets when he replaced the Battery. I still get the Auxiliary Battery mesg on my dash. More

by SUNIL.NAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
April 27, 2021

It was very easy and nice to work with Rijon Simon on the buying my new C-300. Rijon answered all my questions and was very responsive. More

by BUTLER.JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon, Stephen Bjorklund
Apr 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy to hear that Rijon did a great job for you! Mercedes-Benz of West Chester hopes you are loving the new C-300!

April 27, 2021

Took awhile, but car is worth it. Frank and Ed delivered a good deal. Ten, ten, ten, ten, ten, ten, ten, ten, ten, ten, out of 10 More

by ECABRINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Ed Belland
Apr 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy that you had such a great time! Mercedes-Benz of West Chester is proud to have your endorsement!

April 26, 2021

Great experience will buy my next Mercedes here. Alfonzo was great he was friendly and knowledgeable and courteous See you soon have a wonderful day More

by DVDSCHUMACHER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonzo
Apr 26, 2021 -

Mercedes-Benz of West Chester responded

We can't thank you enough for your 5-star review! Alfonzo and our team appreciate your business, and look forward to seeing you next time at Mercedes-Benz of West Chester!

April 26, 2021

Great service and good interaction with the sales associate. I believe I was treated with the utmost respect and felt that I was given every opportunity to find the vehicle that best suited my nee More

by Tierney65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon
Apr 26, 2021 -

Mercedes-Benz of West Chester responded

We can't thank you enough for your excellent review! We hope to see you again at your next service appointment! -Mercedes-Benz of West Chester

April 25, 2021

As always, proper, respectful, accurate and efficient. Need i say more, not really because that says it all. Agree? Masking and distanciation were respected thoroughly. More

by Ahbarakat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Ryan Kinkade
Apr 27, 2021 -

Mercedes-Benz of West Chester responded

We are honored to receive your support, thank you! - Mercedes-Benz of West Chester Team

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