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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

April 08, 2021

Awesome service thank you to alphonso colon for assisting us. Why is there a twenty five word minimum. I've said it all. Love you More

by Kafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso colon, Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Apr 09, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the review! We're happy to hear our team provided great service to you and earned five stars! We love having you as a customer and look forward to working with you again! - Mercedes-Benz of West Chester

April 08, 2021

Excellent service. Friendly people. I have been a customer since 2006. Car has always been washed and ready on time. 2006 M Class 2013 M Clasd 2017 GLE350 by far the best car I have ever ow More

by RUMBA215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Apr 09, 2021 -

Mercedes-Benz of West Chester responded

We are so grateful to have been able to serve you since 2006! Wow! We're happy that Mercedes-Benz of West Chester has earned your loyalty. Thank you!

April 08, 2021

Excellent service; efficient; superb customer service; it makes the buyer experience pleasant and enjoyable I have been buying/leasing through Jennifer Silva who is absolutely a first class person and very More

by PAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Apr 09, 2021 -

Mercedes-Benz of West Chester responded

We appreciate the great feedback about Jennifer and our team! Thanks for your business, from all of us here at Mercedes-Benz of West Chester and we'll see you next time!

April 07, 2021

Juan Rodriguez allowed me to have a wonderful first time buyer experience. I love my car and the entire process was very delightful. Thank you. More

by Valencia0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, Miguel Flores
Apr 07, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear Juan made your first buying experience wonderful! Thanks for your feedback and for choosing Mercedes-Benz of West Chester!

April 07, 2021

Excellent service. Have full confidence in the service team. Can not imaging taking my Mercedes Benz anywhere else for service. The maintenance team at West Chester MB excels. More

by ERMMPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Apr 08, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in the Mercedes-Benz of West Chester service team. We are thankful to have you as a customer and look forward to your next visit!

April 07, 2021

On a consistent basis all members of the service dept. perform in an extremely professional manner, are always courteous, and never fail to answer any and all questions that are directed to them. Craig Mu More

by RONALDPB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach, Matthew Reimel, Michael Strickland
Apr 08, 2021 -

Mercedes-Benz of West Chester responded

Ron and Rosa, thank you so much! Mercedes-Benz of West Chester truly appreciates your business and we look forward to serving you in the years to come. Thank you for this very thoughtful review, we will be sure to pass these kind words on to our team!

April 06, 2021

Branden was quick, honest, and great to work with. He always responded to any text or call I made throughout the process. He’s doing great in sales at MB. More

by KelleyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden, Stephen Bjorklund
Apr 06, 2021 -

Mercedes-Benz of West Chester responded

Kelly, Thank you for this great five-star review! It's so nice to hear Branden provided you with excellent care! We appreciate your feedback and look forward to assisting you again in the future! - Mercedes-Benz of West Chester

April 06, 2021

The best & most reliable service. Have never had any problems. My vehicles have been serviced by this group of service professionals for over 25 years. They're a pleasure to work with. More

by lehaber0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach - Outstanding Mercedes Representative
Apr 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 04, 2021

Crossbars didn’t work out even thou Mercedes WC team was great in trying to fix the issue. Got crossbars removed and refund without problem. Thank you. More

by SUSAND12256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Apr 05, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great rating! We're so happy our team could help resolve this issue and we value your feedback. We hope to provide more five-star experiences to you in the future! - Mercedes-Benz of West Chester

April 03, 2021

$350 for 30K maintenance - $12 for key battery, $28 for $350 for 30K maintenance - $12 for key battery, $28 for gas additive. I carry additive in car. I have remote batteries. Nickel and dime you. More

by DMENDEZMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynne Knox
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