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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

March 31, 2021

The sales process, return of our leased vehicle and pickup was smooth and easy! I highly recommend this dealership for new, used or leased cars and SUVs. More

by SONIA.DASGUPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMahon
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

Sonia, Thanks so much for your great review! We're happy to hear our team went above and beyond to provide a five-star experience to you! Be sure to visit us again! - Mercedes-Benz of West Chester

March 31, 2021

Very easy appointment process. Staff was very professional and friendly. Waited while annual service was being performed. Nice relaxing waiting area with water and snacks. More

by GAPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

It's such a pleasure to help you care for your vehicle! Thank you for the great review and we look forward to seeing you again at Mercedes-Benz of West Chester!

March 31, 2021

Very professional and excellent service this is my second Mercedes from that dealership and I’m back because the friendly staff and I know when my car needs service I’m not going to be charged an arm and a More

by SAADALRAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

We're so happy you've had a five-star experience working with our team! Your continued support and business mean the world to us and we appreciate you leaving us your great review! We look forward to providing high-quality maintenance to you in the future! - Mercedes-Benz of West Chester

March 28, 2021

I have nothing to add beyond the ratings . Ok, I have nothing to add beyond the ratings I have done. Yes, yes yes yes yes More

by Jsthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the high rating! We hope to see you next time at Mercedes-Benz of West Chester!

March 26, 2021

Paul Graziano in the Service Department is always so nice and helpful. He takes the time and explains everything that they are doing to my car and why. More

by cjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy that Paul and our service team delivered an excellent experience! Thank you for this great review! We look forward to providing another great experience next time! - Mercedes-Benz of West Chester

March 26, 2021

Provides amazing service; their quality of work is outstanding and the staff is friendly and helpful. A team of experts who go above and beyond for their customers. More

by MARIA.GATTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy our Mercedes-Benz of West Chester team earned your five stars. Thanks, Maria!

March 25, 2021

Juan Rodriguez was the best sales person I have ever had. He goes above and beyond what is required to make you feel at ease with a vehicle purchase. More

by JRODRIGUEZ69
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva
Mar 26, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your excellent review! We're so pleased to hear Juan took such great care of you and earned five stars! We hope you love your new vehicle! Thanks for choosing Mercedes-Benz of West Chester!

March 25, 2021

Great customer service. Rijon really kept us up to date throughout the entire process of building our new car in Germany, and getting it shipped to the dealership! More

by DUNCANP64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to see this fantastic review! Our team is delighted to hear Rijon provided you with such a great experience ordering the perfect made-for-you car! You can't beat a custom-designed Mercedes! Thank you for the five-star rating and we hope you'll let us know if you need anything! - Mercedes-Benz of West Chester

March 25, 2021

Met my expectations. Greg Roth has been my salesman for the last 15 yrs. Lynn also was very helpful. Very professional dealership and plan on coming back. More

by GLENNPENNCUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so honored that you've chosen Mercedes-Benz of West Chester for 15 years! We are speechless from your review! We will let Greg and Lynn know they've done such an excellent job taking care of you! Thank you!

March 25, 2021

Fabulous experience! Jen Silva and her entire team at MB of West Chester very thorough, helpful and polite. I have worked with Jen and team for over 10 years. Simply the Best! I don’t remember everyone’s n More

by DCENCI64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

Thanks so much! We'll share this awesome five-star review with Jen and our team to let them know they've made your experience memorable! Thank you for being part of the Mercedes-Benz of West Chester family for 10 years! We look forward to providing many more positive experiences in the future!

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